Dispatcher

JR United Kingdom; Slough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading logistics company in the UK seeks a Dispatcher to enhance delivery efficiencies and resolve operational challenges. The ideal candidate will have a Bachelor's degree in logistics or related fields and experience in route planning. Responsibilities include planning delivery routes, ensuring timely deliveries, and working closely with drivers and operations teams.

Qualifications

• Minimum Bachelor's degree required.
• Experience as a route planner, dispatcher, or logistics coordinator.
• Proficient in Microsoft Office.

Responsibilities

• Plan and optimize daily delivery routes based on efficiency.
• Adjust routes dynamically based on real-time challenges.
• Communicate with drivers and monitor performance.

Skills

Analytical skills

Problem-solving

Organizational skills

Time management

Communication

Education

Bachelor's degree in logistics, supply chain management, business administration

Tools

Microsoft Office (Excel, Word, Outlook)

Logistics software

Route optimization tools

Job description

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JD Logistics is a global provider of technology-driven supply chain and logistics services. Established as a dedicated business group of JD.com in April 2017, JD Logistics serves a wide range of businesses and individual consumers, reaching nearly every corner of China. Continuously expanding its global network, JD Logistics is committed to enhancing global supply chain efficiency and sustainability through cutting-edge technology.

About the Role

As a Dispatcher, you will be responsible for efficiently planning delivery routes, coordinating drivers, and ensuring timely deliveries. You will play a key role in optimizing operational efficiency and resolving logistical challenges in real-time.

Your Responsibilities

• Plan and optimize daily delivery routes based on efficiency and customer requirements.
• Adjust routes dynamically based on traffic, distance, and real-time issues.
• Communicate with drivers and provide support for delivery challenges.
• Monitor delivery performance and improve on-time delivery rates.
• Ensure high delivery success rates and customer satisfaction.
• Work closely with the operations manager and IT team to enhance routing systems.

Required Skills & Qualifications

• Minimum Bachelor's degree in logistics, supply chain management, business administration, or a related field.
• Experience as a route planner, dispatcher, or logistics coordinator.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong analytical and problem-solving skills.
• Excellent organizational and time-management abilities.
• Ability to handle stress and adapt quickly to changes.
• Effective communication skills to coordinate with drivers and teams.
• Familiarity with logistics software and route optimization tools is a plus.