Trading Systems Support Specialist | London, UK

Nomura International; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading financial services company is seeking a Trading Systems Support Specialist in London. The role involves providing technical support for trading systems, ensuring high performance and reliability, and requires strong communication and technical skills. Ideal candidates will thrive under pressure and work collaboratively with various teams.

Qualifications

• Ability to work effectively under pressure.
• Strong communication skills bridging technology and front office.
• Experience with OMS and EMS platforms.

Responsibilities

• Monitor and support real-time trading systems.
• Respond rapidly to incidents affecting trading systems.
• Coordinate with front-office and development teams.

Skills

Communication

Teamwork

Technical proficiency in Unix

Networking knowledge

Understanding of institutional trading practices

Job description

Trading Systems Support Specialist

Nomura International London, United Kingdom

Corporate Title: Associate

Department: Instinet - EU TSS

Location: London

Company Overview

Nomura is a global financial services group with an extensive network spanning approximately 30 countries and regions. We connect markets East & West, serving individuals, institutions, corporates, and governments through our three divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, we are committed to disciplined entrepreneurship, delivering innovative solutions and thought leadership. For more information, visit www.nomura.com.

Department Overview

The Trading System Support team provides both local and global technical support for Instinet's trading environment. The ideal candidate is highly motivated, proactive, detail-oriented, and capable of working under pressure. Responsibilities include providing exceptional customer service, technical, and operational support to internal and external clients, ensuring high availability, performance, and reliability of the trading environment. The role requires adaptability, creativity, teamwork, and results orientation. Weekend and bank holiday coverage may be required.

Key Objectives

1. Monitor and support Instinet's real-time trading systems, including DMA, Crossing, Low latency solutions, Algorithmic and Smart Order Routing platforms.
2. Support low latency, high-frequency co-located trading environments, focusing on FIX-to-native and native-to-native solutions.
3. Support Instinet's MTF trading venue.
4. Perform daily health checks on critical systems and automate monitoring configurations.
5. Respond rapidly to incidents affecting trading systems.
6. Coordinate with front-office and development teams for escalation and resolution.
7. Manage and deploy production changes, including configurations and software releases.
8. Analyze logs and monitoring tools to identify and resolve issues.
9. Maintain comprehensive documentation such as runbooks and troubleshooting guides.
10. Implement and support exchange connectivity, including setting up gateways and market data feeds.

Skills and Qualifications

Essential

• Ability to work effectively under pressure with a strong sense of urgency and excellent teamwork skills.
• Strong communication skills, capable of bridging technology and front office teams.
• Understanding of institutional trading practices, connectivity, and electronic trading.
• Experience with OMS and EMS platforms.
• Solid understanding of European securities markets, order lifecycle, FIX protocol, and market data.
• Technical proficiency in Unix environments.
• Good networking knowledge.

Desirable

• Scripting and automation skills, preferably in Shell and Python.
• Familiarity with monitoring tools such as Grafana, Prometheus, Elastic.

Diversity & Inclusion

Nomura is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on age, disability, gender identity, pregnancy, race, religion, sexual orientation, or other protected characteristics. If you require accommodations due to a disability or health condition, please contact us.

Right to Work

The UK has implemented immigration controls to reduce net migration. We consider applications from overseas workers requiring a Tier 2 visa if the role is genuinely suitable and qualified candidates are not available locally.

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