Trading Standards Enforcement Officers

The Methodist Church in Britain; Walthamstow; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Golden hello £3,000

Flexible working wherever possible

Mayor of London Good Work Standard

Job summary

London Borough of Waltham Forest seeks two permanent full-time enforcement officers for its Regulatory Services team. Responsibilities include investigating breaches of consumer law, advising colleagues on legislation, and monitoring compliance with trading standards regulations.

There is a mix of office work and site visits with occasional evenings and weekends. Candidates must have the appropriate professional qualifications in trading standards, and must already have UK work authorization.

Qualifications

• Seeks strong knowledge of trading standards and enforcement practices.
• Requires professional registrations and ongoing CPD.

Responsibilities

• Investigate suspected trading standards violations and consumer protection issues.
• Provide specialist advice on legislation and enforcement to colleagues and stakeholders.
• Monitor and enforce compliance with trading standards regulations.
• Collaborate with team members and external partners to resolve cases.
• Perform office work and site visits as part of investigations.

Skills

Trading standards knowledge

Excellent communication

Independent work

Time management

Flexibility

Education

TSPC/D, DCATS, DTS/DCA

BSc in Consumer Protection

Regulatory Compliance Officer Apprenticeship

Level 6 Apprenticeship

Professional qualification in trading standards

Job description

Two permanent full-time enforcement posts within the Regulatory Services team at the London Borough of Waltham Forest, covering trading standards and consumer protection. The work centres on investigating breaches of consumer law, advising colleagues and stakeholders on legislation, and monitoring compliance, with a mix of office work and site visits. Occasional evening and weekend working is expected. Sponsorship is not offered, so candidates must already hold permission to work in the UK.

What the job involves

• Investigate suspected trading standards violations and consumer protection issues
• Give specialist advice to colleagues and stakeholders on trading standards legislation and enforcement
• Monitor and enforce compliance with trading standards regulations
• Work with team members, other regulatory services colleagues and external stakeholders to resolve cases and complete project work
• Carry out office-based work and site visits as part of investigations
• Work flexible hours, including occasional evenings and weekends

Qualifications

• One of TSPC/D, DCATS, DTS/DCA, or a BSc in Consumer Protection
• Passed the Regulatory Compliance Officer Apprenticeship or Level 6 Apprenticeship
• Appropriate professional qualification in trading standards or a related field

Registration & licences

• Continued professional body registration

Skills & knowledge

• Comprehensive understanding of trading standards legislation and enforcement practice
• Excellent verbal and written communication
• Strong organisation and attention to detail
• Ability to work independently and manage pressure
• Willingness to work flexible times, including evenings and weekends

Checks & eligibility

• Satisfactory employment references and CIFAS identity checks
• Satisfactory declaration of interest
• Satisfactory DBS check under safer recruitment practice
• Suitable driving licence
• Fluent spoken English for public-facing work
• Existing UK work authorisation that does not need sponsorship

What’s offered

• £3,000 golden hello payment, subject to a minimum retention period
• Flexible working arrangements considered wherever possible
• Accredited as a Mayor of London Good Work Standard employer, covering fair pay, wellbeing, skills and progression