Trading Associate Underwriter - Hybrid UK, Growth & Bonus

Intact Insurance UK; Glasgow; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Annual discretionary bonus

11% pension contributions

Hybrid working + flexible hours

25 days annual leave + bank holidays +

Health & wellbeing + virtual GP

Career development and mentoring

Inclusive culture + employee networks

Share investment options

Job summary

Intact Insurance UK in Glasgow is recruiting Trading Associate Underwriters to join our eTrade team. The first six months are office-based with a comprehensive training program; afterwards, hybrid working is available.

You’ll partner with Insurance Brokers across the UK to underwriting various policies, deliver excellent customer service, and handle inbound calls, live chat and emails. You'll develop under supervision on complex risks and contribute to profitable outcomes.

Qualifications

• Previous experience within a customer service environment.
• Ability to multi-task in a busy and fast-paced environment.
• Have a genuine desire to help customers, with the ability to listen, understand their needs and provide the best solutions.
• Excellent communication skills, both written and verbal.

Responsibilities

• Working with Insurance Brokers across the UK underwriting various insurance policies
• Driving excellent customer service with brokers and looking to resolve situations in the 1st contact
• Managing inbound calls, Live Chat, Post and emails from brokers in line with underwriting licence
• Working with your technical coach on complex and non-standard risks that are outside of your authority
• Focussing on your continued development and therefore generating profitable results for the company

Skills

Customer service

Multi-tasking

Active listening

Communication skills

Job description

Intact Insurance UK in Glasgow is recruiting Trading Associate Underwriters to join our eTrade team. The first six months are office-based with a comprehensive training program; afterwards, hybrid working is available.

You’ll partner with Insurance Brokers across the UK to underwriting various policies, deliver excellent customer service, and handle inbound calls, live chat and emails. You'll develop under supervision on complex risks and contribute to profitable outcomes.