Trade Credit Client Service Assistant

Willis Towers Watson; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid working options

Private healthcare

Group pension scheme

Job summary

Willis Towers Watson in London seeks a Broker for the GB Trade Credit team within Credit Risk Solutions. You will coordinate marketing and negotiate with clients, supporting account management and developing relationships with insurers.

The role involves client documentation, budgeting and revenue tracking, attending industry events, and contributing to the team's new business strategy in a fast-paced, collaborative environment.

Qualifications

• Curiosity about insurance market dynamics and core processes.
• Effective communication and presentation skills.
• Ability to interpret and use data.
• Highly organised with attention to detail.
• Willingness to commit to industry qualifications (e.g. CII/CICM).

Responsibilities

• Co-ordinate and contribute to marketing and negotiation of business within London Markets.
• Support account management to review programmes and present solutions.
• Prepare broking documentation and client filings in line with compliance.
• Attend industry events and conferences as needed.
• Develop relationships with main insurers in the region and track revenue.

Skills

Communication skills

Team collaboration

Data interpretation

Attention to detail

Problem solving

Education

Industry qualifications (CII/CICM)

Tools

Microsoft Excel

PowerPoint

Word

Job description

Description

A role will be for a Broker in our GB Trade Credit team which forms part of the Credit Risk Solutions (CRS) global line of business. This role will involve co‑ordinating and contributing to the marketing and negotiation of business within the London Markets on a day‑to‑day basis for various clients.

The Role:

• Supporting the team with client management; including placement strategy and expanding relationships.


• Working with account management lead to enable clients to review their existing programmes, presenting best possible solutions.


• Completion of formal client documentation in accordance with the relevant compliance procedures; preparing broking documentation (e.g. confirmation of cover and endorsements).


• Attend industry events and conferences, when necessary.


• Develop good working relationships and work closely with the main Insurers in the region


• Support the team in accurate budgeting, forecasting and tracking of revenue


• Contribute to delivery of our new business strategy and targets within the Global Line of Business


• Completion of all filing and relevant recording of activities in accordance with the expected standards

Qualifications

What you'll bring:

• Role would suit someone who prefers working in a high performing team environment rather than as an individual contributor.


• Curiosity and willingness to learn about insurance market dynamics and core processes


• Effective communication and presentation skills


• Ability to interpret and use data optimally


• Highly organised and attention to detail


• Good use of Microsoft Excel, PowerPoint, Word


• Foreign language(s) a plus but not a must


• Willingness to commit to Industry Qualifications (E.g. CII and/or CICM)


• Problem solving and decision‑making skills essential


• Excellent communication (written, verbal, oral & presentation) skills and interpersonal skills essential


• Must be able to work in a fast‑paced and dynamic team environment where lateral thinking, initiative, self‑motivation and decision‑making skills are crucial

What We Offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle‑to‑work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail]