Account Executive

WTW; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

25 days leave

Hybrid working

Private healthcare

Life insurance

Pension scheme (matched)

Volunteer day

EV car scheme

Share scheme

Cycle-to-work

Dental & optical cover

Critical illness protection

Job summary

WTW is seeking a client relationship and business development professional within GB Retail, Manufacturing and Industrial Practice. You will manage a portfolio of clients, build relationships and convert prospects into revenue while ensuring high service quality and adherence to standards.

You will engage with market contacts, support the sales process, and contribute to budgeting, forecasting and revenue tracking.

Qualifications

• Experienced knowledge of insurance markets globally
• Proven track record of delivering high levels of client service
• Strong knowledge of account development and tools to achieve this aim
• Experience in new business sales process and converting prospects to clients
• Skilled at building relationships with clients, prospects, insurers and external specialists
• Strong communication, negotiation and influencing skills
• Experience with processes and systems to support client service delivery
• Preferably educated to a degree level
• Preferably ACII or similar qualification

Responsibilities

• Own a portfolio of clients and prospects, retain clients and drive new business development
• Manage and develop client relationships and Will is relationships; grow the portfolio
• Support the conversion of prospects to clients and contribute to revenue
• Understand client business and risk management needs to deliver solutions
• Support the sales process and BU activity to win and retain profitable clients
• Work with the Broking Team and maintain relationships with market contacts
• Lead end-to-end client service delivery, adhering to policies and standards
• Assist with budgeting, forecasting and revenue tracking
• Provide feedback and drive corrective actions to improve service delivery

Skills

Client relationship management

Business development

Sales process

Negotiation

Communication

Relationship building

Industry knowledge

Account development

Education

Degree preferred

ACII or similar

Job description

Description

Within GB Retail, the Manufacturing and Industrial Practice specialises in complex global manufacturing clients with deep experience in a number of sub-sectors including defence contracting, consumer brands, packaging, automotive, and food and beverage.

This role offers the opportunity to join a large and diverse team of professionals working collaboratively toward a common goal with a focus on knowledge growth and personal development. We are seeking motivated candidates to help support our continued success over the longer term.

The Role

• You will be responsible for a portfolio of clients and prospects with accountability for retention of clients and new business development. You will manage and develop client and Will is relationships, grow the portfolio within the business unit and support the conversion of prospects.
• Client Relationship Management understand the clients’ business and their risk management needs and look for solutions to deliver those needs through the provision of ongoing service.
• Business Development actively support the drive of the sales process and business area practice activity in relation to winning, retaining and developing profitable new clients
• Placement Management work closely and maintain working relationships with market contacts, and the Broking Team, as required
• Operational and Service Delivery Lead and deliver the end-to-end ongoing client service, adhering to standardised policies, procedures and service standards whilst supporting
• Support the BU in accurate budgeting, forecasting and tracking of revenue
• Provide feedback on corrective action required to retain clients or enhance process performance, actively supporting the implementation of any actions that are put in place

Qualifications

• Experienced knowledge of insurance markets globally in order to deal effectively with client and Willis’ needs
• Proven track record of delivering high levels of client service
• Strong practical knowledge of account development and appropriate tools to achieve this aim
• Experienced at new business sales process and track record of converting prospects to clients
• Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists
• Strong communication, negotiation and influencing skills
• Experience of working with and adhering to processes and systems to support client service delivery.
• Preferably educated to a degree level
• Preferably with professional qualifications of ACII or similar

What We Offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail]