Trade Counter & Stores Coordinator

PNEUTROL INTERNATIONAL LTD; Antrim; On-site; GBP 21,000 - 29,000; Full time

Job summary

Pneutrol International Limited is seeking a Trade Counter & Stores Coordinator to join our Antrim team. The role blends customer service, sales support, stock control and day-to-day stores operations.

You will be the main contact for customers and suppliers, ensuring orders, stock and deliveries are accurate and timely while maintaining a tidy, safe trade counter and warehouse area.

Qualifications

• Experience in trade counter, customer service or branch-based sales support.
• Strong customer service and communication skills.
• Good organisational skills and attention to detail.
• Experience processing orders and dealing directly with customers.
• Experience with stock control and inventory management.
• Experience placing purchase orders and liaising with suppliers.
• Ability to work independently and use initiative.
• A full driving licence.

Responsibilities

• Providing excellent customer service at the trade counter, by telephone and via email.
• Assisting customers with product enquiries, quotations, pricing and orders.
• Processing customer orders accurately using Sage.
• Managing the day-to-day operation of the trade counter.
• Placing purchase orders and liaising with suppliers.
• Receiving, checking and booking in incoming goods.
• Maintaining accurate stock levels and inventory records.
• Coordinating couriers and transport for customer deliveries.
• Picking, packing and dispatching customer orders.
• Maintaining clean, organised and safe trade counter, stores and warehouse areas.
• Building positive relationships with customers and suppliers.
• Identifying opportunities to improve customer service and operational processes.
• Following company procedures and health & safety requirements.

Skills

Customer service

Stock control

Sage ERP

Communication

Organisational skills

Driving licence

Tools

Sage

Job description

Pneutrol International Limited is looking for a Trade Counter & Stores Coordinator to join our team in Antrim.

This is a varied, hands‑on role combining customer service, sales support, stock control and day‑to‑day stores operations. You’ll be a key point of contact for our customers and suppliers while helping ensure orders, stock and deliveries are managed efficiently.

About Pneutrol

Pneutrol International Limited is a family‑owned company specialising in the design and delivery of high‑quality bespoke control systems, primarily for the concrete industry.

The Role

Pneutrol International Limited is looking for a Trade Counter & Stores Coordinator to join our team in Antrim.

This is a varied, hands‑on role combining customer service, sales support, stock control and day‑to‑day stores operations. You’ll be a key point of contact for our customers and suppliers while helping ensure orders, stock and deliveries are managed efficiently.

About Pneutrol

Pneutrol International Limited is a family‑owned company specialising in the design and delivery of high‑quality bespoke control systems, primarily for the concrete industry.

The Role

Your responsibilities will include:

• Providing excellent customer service at the trade counter, by telephone and via email


• Assisting customers with product enquiries, quotations, pricing and orders


• Processing customer orders accurately using Sage


• Managing the day‑to‑day operation of the trade counter


• Placing purchase orders and liaising with suppliers


• Receiving, checking and booking in incoming goods


• Maintaining accurate stock levels and inventory records


• Coordinating couriers and transport for customer deliveries


• Picking, packing and dispatching customer orders


• Maintaining clean, organised and safe trade counter, stores and warehouse areas


• Building positive relationships with customers and suppliers


• Identifying opportunities to improve customer service and operational processes


• Following company procedures and health & safety requirements

What We're Looking For

• Previous experience in a trade counter, customer service or branch‑based sales support role


• Strong customer service and communication skills


• Good organisational skills and attention to detail


• Experience processing customer orders and dealing directly with customers


• Experience with stock control and inventory management


• Experience using Sage or a similar ERP system


• Experience placing purchase orders and liaising with suppliers


• The ability to work independently and use initiative


• A full driving licence

Experience within engineering, industrial supplies, builders' merchants, electrical wholesale or a similar environment would be desirable.

A forklift licence and knowledge of industrial, engineering, pneumatic or technical products would also be advantageous.

Hours

Monday – Friday, 8:30am – 5:00pm

Location

Antrim

If you’re organised, customer‑focused and enjoy a varied role where no two days are exactly the same, we’d like to hear from you.