Trade Counter Salesperson

Interaction Recruitment Group; Hitchin; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Competitive rate

Job summary

Interaction Recruitment Group is seeking a proactive Warehouse & Trade Counter Co-ordinator for our Hitchin head office. The role blends warehouse duties, trade counter sales, customer service and delivery coordination to meet customer needs.

The ideal candidate is enthusiastic, reliable and capable in a busy environment, with a can-do attitude and good organisational skills. A full UK driving licence is required, and experience in similar roles is advantageous.

Qualifications

• This role requires enthusiasm, dependability and pride in delivering work of a good standard.
• Excellent communication and interpersonal skills with customers and colleagues.
• Confident when dealing with customers face-to-face and on the phone if needed.
• Full, valid UK driving licence is required.

Responsibilities

• Maintain a clean, tidy, well-organised warehouse and stock system.
• Receive deliveries, check against orders, and book stock onto the system.
• Pick, pack and prepare customer orders for dispatch and delivery.
• Support the delivery operation and coordinate with drivers as required.
• Assist with trade counter sales and provide friendly customer service.

Skills

Positive attitude

Communication skills

Customer service

Organisational skills

Driving licence

Job description

Warehouse & Trade Counter Co-ordinator

Location: Hitchin, Hertfordshire
Working Hours: Monday to Friday, 40 hours per week
Salary: £26,500 - £28,500 depending on experience

About the Role

We are looking for a hardworking, enthusiastic and proactive Warehouse & Trade Counter Co-ordinator to join our growing team at our Hitchin head office.

This is a varied, hands-on role combining warehouse operations, trade counter sales, customer service and supporting the day-to-day delivery operation.

We are looking for someone with a positive, can-do attitude who enjoys working in a busy environment, takes pride in their work and is confident dealing with customers. You will need to be organised, reliable and able to use your own initiative while working as part of a friendly and supportive team.

If you enjoy a varied role where no two days are the same, this could be the opportunity for you.

Key Responsibilities

Warehouse & Stock Control

• Maintaining a clean, tidy and well-organised warehouse.


• Receiving deliveries, checking goods against purchase orders and booking stock onto the system.


• Picking, packing and preparing customer orders for dispatch and delivery.


• Ensuring stock is correctly stored, labelled and easily accessible.


• Preparing and dispatching goods through our courier network.


• Making the best use of available warehouse space and ensuring stock is stored efficiently.


• Working closely with internal and external sales teams to ensure customer orders and deadlines are met.

Trade Counter & Customer Service

• Serving customers face-to-face at the trade counter.


• Providing friendly, helpful and professional service to trade customers.


• Supplying industrial gases to trade account customers.


• Assisting with product enquiries and helping customers find the right products.


• Developing product knowledge through training and support from experienced colleagues.

Delivery & Transport Support

• Supporting the day-to-day running of the delivery operation.


• Assisting with the coordination of deliveries and supporting the driver team.


• Helping with route planning for multi-drop deliveries within approximately a 50-mile radius of the branch when covering colleagues.


• Using the Maxoptra delivery planning system when required. Full training will be provided.

What We Are Looking For

We are looking for someone who is enthusiastic, dependable and takes pride in delivering a good standard of work.

The ideal candidate will have:

• A positive, can-do attitude and a flexible approach to work.


• Excellent communication and people skills.


• Confidence when dealing with customers face-to-face.


• A proactive approach to customer service.


• The ability to work under pressure and meet deadlines.


• Good organisational skills and attention to detail.


• The ability to work independently and use their own initiative.


• A willingness to learn and develop product knowledge.


• Basic computer skills.


• A full, valid UK driving licence.

Previous experience in a warehouse, stores, trade counter or customer-facing role would be an advantage. An interest in welding, engineering or industrial supplies would also be beneficial.

Most importantly, we are looking for the right attitude and someone who is willing to get stuck in, take responsibility and become a valued member of the team.

What We Offer

• Competitive rate o