Stores Coordinator / Front Counter Support

Pertemps Telford; Telford; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Temporary-to-permanent opportunity

Long-term position

Develop product knowledge

Varied role

Job summary

Pertemps in Telford is seeking a Stores Coordinator / Front Counter Support to join our client on a full-time, permanent basis after a temporary-to-permanent period. The role combines warehouse duties, order picking, PO administration and front counter customer service, with Monday to Friday 08:30–17:00 shifts.

You will deal directly with tradespeople, build product knowledge to advise customers, and help match them with the right goods.

Qualifications

• Presentable, professional and confident when dealing with customers.
• Computer literate, with good administration skills.
• Experience working in Stores (Stock control, picking products, Goods in/out, Inputting data).
• Holds a full UK driving licence and is comfortable driving a 3.5-tonne van.
• Previous experience in stores, warehouse operations, trade counter sales or a similar role would be advantageous.
• A valid forklift licence (Counterbalance).

Responsibilities

• Managing stores duties and keeping stock organised.
• Picking and preparing customer orders accurately.
• Raising and processing purchase orders (POs).
• Providing front desk support and serving customers at the counter.
• Dealing professionally with tradespeople and assisting with product enquiries.
• Learning the company's products to confidently advise customers and support sales.
• Assisting with deliveries and collections, including driving a 3.5-tonne van when required.
• Maintaining a clean, tidy and organised working environment.

Skills

Customer service

Reliability

Professional demeanor

Driving licence

Forklift licence

Administration skills

Computer literacy

Stock control experience

Tools

Forklift (Counterbalance)

Van driving

Job description

Based in Telford, this Stores Coordinator / Front Counter Support position is offered by Pertemps on a full-time, permanent basis following a temporary-to-permanent period. Working Monday to Friday, 08:30 until 17:00, the role pays between £12.71 and £13.50 hourly, with a higher rate possible for suitable applicants. Duties combine warehouse and counter tasks: picking orders, administering purchase orders, managing stock, and serving tradespeople face to face. The successful candidate will build product knowledge to advise customers and match them with suitable goods. Reliability, a professional manner, and strong customer service skills are essential, alongside the ability to handle varied practical work.

Stores Coordinator / Front counter Support Location: Telford Pay Rate: From £12.71 per hour, with more available for the right candidate Contract: Temporary to Permanent Monday-Friday 08:30-17:00 Start Date: ASAP

Pertemps are currently recruiting for a reliable, presentable and customer-focused Stores Coordinator to join our client's team on a temp-to-perm basis. This is a varied, hands‑on role combining stores duties, order picking, purchase order administration and front counter customer service. You will be dealing directly with tradespeople at the front counter, assisting with their requirements and developing your product knowledge to help customers find the right products for their needs.

Key Responsibilities of this Stores Coordinator / Front counter Support role:

• Managing stores duties and keeping stock organised.
• Picking and preparing customer orders accurately.
• Raising and processing purchase orders (POs).
• Providing front desk support and serving customers at the counter.
• Dealing professionally with tradespeople and assisting with product enquiries.
• Learning the company's products to confidently advise customers and support sales.
• Assisting with deliveries and collections, including driving a 3.5‑tonne van when required.
• Maintaining a clean, tidy and organised working environment.

The Ideal Candidate for this Stores Coordinator / Front counter Support position:

• Presentable, professional and confident when dealing with customers.
• Computer literate, with good administration skills.
• Experience working in Stores (Stock control, picking products, Goods in/out, Inputting data) Reliable, organised and able to work on their own initiative.
• Willing to learn about products and develop their sales knowledge.
• Holds a full UK driving licence and is comfortable driving a 3.5‑tonne van.
• Previous experience in stores, warehouse operations, trade counter sales or a similar role would be advantageous.
• A valid forklift licence (Counterbalance)

What's on Offer?

• Starting pay from £12.71 per hour, with flexibility for the right candidate.
• A temporary‑to‑permanent opportunity for someone looking for a long‑term position.
• The chance to develop product knowledge and build a career within the business.
• A varied role combining customer service, administration and practical stores work.