Trade Counter Sales Assistant

Stark Danmark A/S; Newcastle upon Tyne; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Trade Counter Sales Assistant in Newcastle. This dynamic role offers the chance to engage with customers, process orders, and manage stock in a fast-paced environment. With a focus on exceptional service, you'll build relationships and provide solutions that meet customer needs. The company values a collaborative culture and offers numerous perks, including a competitive salary, employee discounts, and health benefits. If you are passionate about customer service and looking for a fulfilling career, this opportunity is perfect for you.

Benefits

Competitive salary

Discretionary bonus

Discounted gym membership

Cycle2Work scheme

Health and wellbeing services

Generous employee discounts

Retirement savings plan

Life assurance

Enhanced maternity/paternity leave

Qualifications

• Experience in a busy customer-facing environment is preferred.
• Strong communication and IT literacy skills are essential.

Responsibilities

• Serve customers at the trade counter and process their orders.
• Maintain stock levels and ensure accuracy in order preparation.
• Develop relationships with customers and provide proactive solutions.

Skills

Customer Service

IT Literacy

Communication Skills

Positive Attitude

Job description

Trade Counter Sales Assistant page is loaded

Trade Counter Sales Assistant

Are you based in the Newcastle area?

Do you have a passion for working with people and enjoy a fast-paced and varied role?

JPS specialise in providing supply solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities.

We're on the hunt for a Trade Counter Assistant to join the team in our Housing Hub branch in Byker, Newcastle, who's as passionate about great service as we are!

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Working Hours: 7.30 – 4.30 Monday to Friday and 1 Saturday in 4, 8am-12pm

Location: JPS, St Lawrence Rd, Newcastle-upon-Tyne NE6 1AQ

Key Responsibilities

This is a multi-skilled role covering key areas of our branch, you'll serve customers at our busy trade counter, process their orders, complete sales admin, pick stock in our warehouse and organise deliveries - no two days are the same!

• Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values
• Serve customers at the trade counter - develop great relationships with new and existing customers, understanding their needs and providing proactive advice and solutions
• Use our in-house systems to process customer orders, organise deliveries, manage stock control, process delivery paperwork, update spreadsheets and keep customers updated throughout their journey
• Pick and prepare customer orders in our warehouse and liaise with the rest of the warehouse team to ensure orders are accurate
• Keep the branch and warehouse looking clean and tidy, to make a great first impression on our customers
• Maintain stock levels, carrying out regular stock counts and rotations
• Work with colleagues to suggest opportunities for improvement

Required Skills and Experience

• Previous industry experience preferred but not essential
• Experience in a busy customer facing environment
• A good degree of IT literacy and a strong communicator
• Passion for working with people with a positive can-do attitude

What’s in it for you:

• Competitive salary and discretionary bonus
• A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
• Generous employee discounts
• Access to discounts with hundreds of your favourite high street and online retailers
• Retirement savings plan
• Life assurance
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

Why STARK?

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

What's next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.