Casual Sales Assistant

TN United Kingdom; Newcastle upon Tyne; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player in luxury fashion is seeking dynamic Sales Assistants to enhance their team in Newcastle upon Tyne. This role offers an exciting opportunity to engage with customers, providing exceptional service while showcasing a passion for fashion retail. You'll be responsible for creating a welcoming atmosphere, assisting customers with their purchases, and staying updated on the latest trends. Join a team that values enthusiasm, professionalism, and a commitment to excellence in a vibrant retail environment. If you're ready to make a mark in the fashion world, this is the perfect opportunity for you.

Qualifications

• Ability to work effectively within a team environment.
• High energy and confidence to drive projects to completion.

Responsibilities

• Greet customers warmly and assist with their needs.
• Maintain high levels of customer service and store standards.

Skills

Teamwork

Customer Service

Cash Handling

Job description

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Casual Sales Assistant, Newcastle upon Tyne

Client: Frasers Group

Location: Newcastle upon Tyne, United Kingdom

Job Category: -

EU work permit required: Yes

Job Reference: 36a57e026faf

Job Views: 4

Posted: 24.04.2025

Expiry Date: 08.06.2025

Job Description:

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

To continue our growth and expansion, we now require truly exceptional, driven, and proven Sales Assistants to join our team.

Key Contribution Areas

• Greet customers with a sincere and warm welcome and ensure they are aware you are there to help.
• Ask open questions to find out customers' needs.
• Recommend, select, and locate the correct merchandise for the customers' needs.
• Provide information about in-store offers, promotions, and store cards.
• Receive and process cash and card transactions.
• Stay updated on the latest trends and product knowledge.
• Maintain a customer-friendly and customer-focused environment at all times.
• Guarantee a high level of customer service consistently.
• Educate and guide customers about Flannels, the brands, and the products we sell.
• Offer alternatives and add-on sales as necessary.
• Ensure store standards are maintained and the store is prepared for the next trading day.
• Comply with all Flannels policies and procedures at all times.

Skills and Knowledge

• Ability to work effectively within a team environment.

Personal Qualities

• High energy to drive projects to completion.
• Confidence and assertiveness.
• Positive and enthusiastic with a can-do attitude.
• Passion for fashion retail.
• Professional manner.
• Fashion-conscious and trend-aware.
• Flexible and reliable.

Think without limits - Think fast, fearlessly, and take the team with you.

Own it and back yourself - Own the basics, own your role, and own the results.

Be relevant - Relevant to our people, our partners, and the planet.

This role has no guaranteed hours of work; hours can vary from week to week, and there may be weeks with no hours offered.