Customer Sales Assistant

TN United Kingdom; Newcastle upon Tyne; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Customer Sales Assistant to join their vibrant team in Newcastle upon Tyne. In this vital customer-facing role, you will provide exceptional service, build strong relationships with customers, and ensure the smooth operation of the branch. This position offers a fantastic opportunity for career development, supported by a comprehensive training scheme. Enjoy competitive pay and a range of benefits, including a contributory pension and private healthcare. If you thrive in a dynamic environment and have a passion for customer service, this role is perfect for you.

Benefits

Annual colleague bonus

Contributory pension

Private healthcare

Life assurance

Sharesave scheme

Group-wide colleague discounts

Online discounts at leading retailers

Airport parking

Theme park discounts

Dining out discounts

Qualifications

• Ability to provide great customer service.
• Highly adaptable and resilient in a fast-paced environment.

Responsibilities

• Deliver the highest standards of customer service.
• Handle customer requests and provide product information.
• Ensure safe movement of products around the branch.

Skills

Customer Service

Adaptability

Communication

Resilience

Sales Skills

Job description

Social network you want to login/join with:

Customer Sales Assistant, Newcastle upon Tyne

Client:

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

-

EU work permit required:

Yes

Job Reference:

af1ea62fbbe0

Job Views:

10

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Joining our friendly and hardworking team as a Customer Sales Assistant, you’ll be on the front line dealing with our customers that come into your branch; playing a vital role in our continued success, providing a first-class service, and keeping colleagues and customers safe at all times.

What will I be doing?

• Our success is built on strong relationships with our customers, so it’s essential that you can help deliver the highest standards of service. The key is to be helpful and friendly, and you will likely get to know our customers on a first-name basis.
• You’ll handle requests, provide information on our products, prepare quotes, and help each customer with their purchase, taking our sales from good to great.
• You'll also be responsible for ensuring the safe and correct movement of our products around the branch.
• Safety is at the forefront of everything we do. Your aim will be to ensure that our standards never slip by adhering to all safety policies and procedures.

What experience do you need?

This is a key customer-facing role. You just need the ability to provide great customer service; we can teach you the rest.

Does this sound like you?

We hope you can say ‘Yes’ to all of the characteristics below — they are in the DNA of all our fantastic Customer Sales Assistants.

• Someone who is highly adaptable, resilient, and tenacious with high levels of energy and drive.
• Someone who thrives in a dynamic and fast-paced environment.
• Someone with a friendly and outgoing personality who is happy to communicate face-to-face with customers and build strong relationships.

Being a Customer Sales Assistant in TP offers a fantastic opportunity to excel and develop your career if you choose. As a new colleague, you will be encouraged to enroll in a TP development scheme, available to colleagues and managers at all levels of our business. We will support you with a development plan that embraces our values.

You’ll also receive £Competitive pay + Benefits (including an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, and group-wide colleague discounts across the Travis Perkins Group, including Toolstation). Plus, we offer online discounts at leading retailers, airport parking, theme parks, dining out, and cinemas. Our working hours provide a great work-life balance—most of our customers enjoy weekends and bank holidays off, and you can too!