Trade Counter & Driver - Southampton: Dynamic Customer Role

GAP Ltd.; Southampton; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Christmas shutdown

Industry leading salary with open-end­

33 days holiday (inc B/H)

Excellent opportunities to develop and

Free life assurance

Employee discounts

Job summary

GAP Ltd. in Southampton is seeking a Trade Counter Assistant/Driver to support daily trade counter operations and deliveries. You will deliver excellent customer service in person and by phone, manage stock and orders, and ensure safe, timely transportation of goods from the Southampton site.

The role requires a full UK driving licence, experience in customer-facing retail or warehouse environments, and an organised, reliable approach with a can-do attitude.

Qualifications

• Full UK manual driving licence with no more than 6 points.
• Experience at trade counter / retail or warehouse is desirable.
• Strong customer service and clear verbal communication.
• Basic numeracy for cash handling.
• Ability to work independently and in a small team.
• Physically fit for lifting heavy items.
• Proficient with basic IT, email, and stock/POS software.
• MUST have a can-do attitude and willingness to learn.

Responsibilities

• Serve trade and retail customers at the trade counter, including processing sales, providing product advice and checking stock availability.
• Receive and unpack deliveries, label and store stock correctly, and rotate inventory to maintain stock integrity.
• Prepare customer orders and pick lists for collection and delivery.
• Carry out local deliveries and collections safely using company vehicles; load/unload goods and secure loads.
• Operate POS systems and process cash, card and account transactions following company procedures.
• Maintain a clean, safe and organised counter and yard area including basic housekeeping.
• Support stocktakes and cycle counts, reporting discrepancies to management.
• Provide phone and email support for customer enquiries, order tracking and product queries.
• Adhere to health and safety policies and vehicle checks before each shift.

Skills

Customer service

Verbal communication

Teamwork

Physical fitness

Attention to detail

Basic IT skills

Tools

POS software

Stock control system

Job description

GAP Ltd. in Southampton is seeking a Trade Counter Assistant/Driver to support daily trade counter operations and deliveries. You will deliver excellent customer service in person and by phone, manage stock and orders, and ensure safe, timely transportation of goods from the Southampton site.

The role requires a full UK driving licence, experience in customer-facing retail or warehouse environments, and an organised, reliable approach with a can-do attitude.