Trade Counter & Driver - Customer Service & Local Deliveries

GAP Ltd.; Reading; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Industry leading salary with bonus

33 days holiday (incl BH)

Free life assurance

Employee discounts

Job summary

GAP Ltd. in Reading invites applications for a Trade Counter Assistant/Driver role. You will assist customers at the trade counter, handle deliveries and stock, and support order processing with a focus on accuracy and service.

The position requires a full UK manual driving licence, good numeracy, and the ability to work both independently and as part of a small team. The role includes 41.5 hours per week with occasional Saturdays and a competitive benefits package.

Qualifications

• Full UK manual driving licence with up to 6 points.
• Experience at a trade counter, in retail, warehouse or distribution.
• Strong customer service and clear verbal communication.
• Basic numeracy for handling cash transactions.
• Ability to work independently and as part of a small team.
• Physically fit and able to lift heavy items.
• Proficient with basic IT systems, email and POS software.
• Great attention to detail and commitment to accurate paperwork.
• Can-do attitude and willingness to learn.

Responsibilities

• Serve trade and retail customers at the trade counter, including processing sales, providing product advice and checking stock availability.
• Receive and unpack deliveries, label and store stock correctly, and rotate inventory to maintain stock integrity.
• Prepare customer orders and pick lists for collection and delivery.
• Carry out local deliveries and collections using company vehicles; load and unload goods and secure loads.
• Operate point-of-sale (POS) systems and process cash, card and account transactions.
• Maintain a clean, safe and organised counter and yard area and perform basic housekeeping.
• Support stocktakes and regular cycle counts, reporting discrepancies to management.
• Provide phone and email support for customer enquiries and order tracking.
• Adhere to health and safety policies and vehicle checks before each shift.

Skills

Customer service

Clear communication

Numeracy

POS software

Stock control

Full UK manual driving licence

Heavy lifting

Tools

POS systems

Stock control software

Email basics

Job description

GAP Ltd. in Reading invites applications for a Trade Counter Assistant/Driver role. You will assist customers at the trade counter, handle deliveries and stock, and support order processing with a focus on accuracy and service.

The position requires a full UK manual driving licence, good numeracy, and the ability to work both independently and as part of a small team. The role includes 41.5 hours per week with occasional Saturdays and a competitive benefits package.