Dynamic Trade Counter & Driver — Customer Focused

GAP Ltd.; Chelmsford; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

33 days holiday (inc B/H)

Life assurance

Employee discounts

Job summary

GAP Ltd. in Chelmsford is seeking a proactive Trade Counter Assistant/Driver to support daily counter operations and deliveries. You will assist customers in person and by phone, handle stock, and ensure safe transport of goods with a UK driving licence.

Key duties include processing sales, unpacking deliveries, assembling orders, and performing stock control. The role requires a strong customer service mindset and the ability to work independently within a small team.

Qualifications

• Strong customer service skills with clear verbal communication and a professional manner.
• Full UK manual driving licence with up to 6 points; van/light goods vehicle experience preferred.
• Experience working at trade counters, in retail, warehouse or distribution is desirable.
• Proficient with basic IT systems, email and stock control/POS software.
• Good numeracy for handling cash transactions and stock counts.
• Ability to work independently and as part of a small team, prioritising in busy periods.

Responsibilities

• Serve trade and retail customers at the trade counter, including processing sales and stock checks.
• Receive and unpack deliveries, label and store stock correctly and rotate inventory.
• Prepare customer orders and pick lists for collection and delivery.
• Carry out local deliveries and collections using company vehicles; load/unload goods.
• Operate POS systems and process cash, card and account transactions.
• Maintain a clean, safe counter and yard area; basic housekeeping and waste disposal.
• Support stocktakes and cycle counts, report discrepancies to management.
• Provide phone/email support for enquiries, order tracking and product queries.

Skills

Customer service

Driving licence

Stock handling

IT systems

Teamwork

Numeracy

Tools

POS systems

Stock control software

Job description

GAP Ltd. in Chelmsford is seeking a proactive Trade Counter Assistant/Driver to support daily counter operations and deliveries. You will assist customers in person and by phone, handle stock, and ensure safe transport of goods with a UK driving licence.

Key duties include processing sales, unpacking deliveries, assembling orders, and performing stock control. The role requires a strong customer service mindset and the ability to work independently within a small team.