Trade Counter Assistant

Williams & Co.; United Kingdom; Remote; GBP 27,000 - 33,000; Full time

Benefits offered by this job

33 days annual leave

Training and development

Private medical insurance

Pension scheme

Company discount

Car leasing & gym membership

Job summary

Williams & Co. in Sevenoaks is seeking a Trade Counter Assistant to join our busy, trade-only plumbing and heating merchant. The role centers on serving customers at the counter and over the phone, with occasional warehouse duties and local deliveries.

We offer 33 days of annual leave, training and development opportunities, private medical insurance for the family, a contributory pension, and a company discount. A driving licence is essential, and there are no weekend shifts.

Qualifications

• Experience serving tradespeople and knowledge of plumbing and heating products is desirable.
• Excellent communication and teamwork skills are essential.
• Willingness to learn and adapt to a busy retail environment.

Responsibilities

• Predominantly serving on the trade counter and handling enquiries.
• Warehouse maintenance, stock rotation and housekeeping.
• Accurately picking orders for delivery.
• Receiving, checking and storing incoming goods.
• Assisting with the general upkeep of the branch.
• Carrying out local deliveries.
• Processing quotes.

Skills

Customer service

Trade counter

Phone support

Delivery coordination

Job description

Position: Trade Counter Assistant

Salary: Up to £30,000 per annum DOE

Hours: 40 hours per week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA *NO WEEKENDS!

Location: Williams, Unit b Sevenoaks Business Centre, Cramptons Road, TN14 5DQ

Driving Licence is essential for this role

If you're interested in working for a company that has been listed for 5 years running on the 'Top 100 Best Companies to Work For', then keep reading...

Here at Williams, an independent trade-only plumbing and heating merchant, we're looking for a Trade Counter Assistant to join our busy and friendly team in Sevenoaks!

This is a varied and active role which includes: predominantly serving customers on the trade counter and over the phone, and occasionally assisting with warehouse duties and occasionally making deliveries in the local area.

If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!

As our Trade Counter Assistant, you'll be:

• Predominantly serving on the trade counter and handling incoming enquiries.
• Warehouse maintenance, including stock rotation and general housekeeping.
• Accurately picking orders in preparation for delivery.
• Receiving, checking and storing incoming goods.
• Assisting with the general upkeep of the branch.
• Carrying out deliveries in the local area.
• Processing quotes.

Ideally, you are:

• Experienced in working with tradespeople and knowledgeable of plumbing and heating products (Highly desirable, but not essential).
• An enthusiastic team player wanting to make a positive contribution.
• Keen to support the team with a flexible approach to daily tasks.
• Passionate about delivering excellent customer service.
• Ambitious to progress and keen to learn.
• A great communicator.

Some of our excellent benefits include:

• 33 days annual leave, increasing with the length of service.
• Training and development opportunities specific to you.
• Discounted shopping platform & gym membership.
• Private medical insurance for the whole family.
• 24/7 Employee Assistance Programme.
• Car leasing & cycle-to-work schemes.
• Company discount on our products.
• Contributory pension scheme.
• Life Assurance.