Trade Centre Sales Advisor - Customer Focus & Stock Support

STARK Group; Northern Ireland; On-site; GBP 17,000 - 22,000; Full time

Job summary

JP Corry, part of STARK Group, is seeking a Trade Centre Assistant to support day-to-day branch operations and provide a positive customer experience. You will assist customers in person, by phone and by email, ensuring accurate product guidance and orders.

The role emphasises teamwork, stock control, and adherence to health and safety procedures. You will be part of a values-led organisation committed to Decency, Passion and Pride, with opportunities to grow and develop your skills within a

Qualifications

• Customer-focused approach with good communication skills.
• Team-focused attitude and pride in delivering a high standard of service.
• Good organisation skills and a reliable, proactive approach to tasks.
• Willingness to learn and develop new skills.
• Confidence using IT systems, including trading platforms and Microsoft packages.
• Commitment to our values of Decency, Passion and Pride.

Responsibilities

• Welcoming and supporting customers, providing product guidance in a friendly and professional way
• Processing transactions and customer orders accurately and efficiently
• Preparing and managing customer orders and deliveries, ensuring stock accuracy
• Supporting stock control, replenishment and general housekeeping to maintain a wellpresented trade centre
• Working with colleagues to support branch sales and performance targets
• Following health and safety procedures to help maintain a safe working environment
• Working collaboratively with the wider team to ensure smooth branch operations
• Promoting our values of Decency, Passion and Pride in all interactions
• Carrying out any other reasonable duties to support the wider team and business

Skills

Customer-focused

Team-focused

Communication skills

Organisational skills

Reliability

Proactive approach

Willingness to learn

Tools

Trading platforms

Microsoft Office

Job description

JP Corry, part of STARK Group, is seeking a Trade Centre Assistant to support day-to-day branch operations and provide a positive customer experience. You will assist customers in person, by phone and by email, ensuring accurate product guidance and orders.

The role emphasises teamwork, stock control, and adherence to health and safety procedures. You will be part of a values-led organisation committed to Decency, Passion and Pride, with opportunities to grow and develop your skills within a