Customer-Facing Trade Counter Specialist

ACORN INDUSTRIAL SERVICES LTD (CDC); Southampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

ACORN INDUSTRIAL SERVICES LTD (CDC) in Southampton is looking for a Branch Assistant to support daily operations at our regional distribution centre. The position involves customer service at the Trade Counter, managing orders and liaising with clients effectively.

The ideal candidate will have strong communication skills and experience in a customer-focused role. The salary and benefits are negotiable and based on experience, with a working pattern of 40 hours per week.

Qualifications

• Previous experience in customer-facing roles, trade counter, or warehouse
• Ability to advise confidently on products or willingness to learn
• Forklift truck licence or willingness to obtain one

Responsibilities

• Serve clients at the Trade Counter with professionalism
• Advise on product selection and process customer orders efficiently
• Maintain a clean and safe working environment

Skills

Customer service skills

Strong communication

Attention to detail

Teamwork

Tools

Order processing systems

Stock systems

Job description

ACORN INDUSTRIAL SERVICES LTD (CDC) in Southampton is looking for a Branch Assistant to support daily operations at our regional distribution centre. The position involves customer service at the Trade Counter, managing orders and liaising with clients effectively.

The ideal candidate will have strong communication skills and experience in a customer-focused role. The salary and benefits are negotiable and based on experience, with a working pattern of 40 hours per week.