TPA / Property Claims Technician

Exchange Street Claims & Financial Services; Lancashire; On-site; GBP 30,000 - 42,000; Full time

Job summary

Exchange Street Claims & Financial Services in Lancashire seeks a dedicated Case Manager for its Property TPA Division. You will provide first-class customer service to customers, clients and colleagues while pro-actively managing all claims to conclusion.

You will work with a national team of field Adjusters and handle your own caseload of Household/HNW, Commercial Property and Real Estate claims through to settlement, writing full reports and recommending settlements to insurers.

Responsibilities

• Provide first-class customer service to customers, clients and colleagues while pro-actively managing all claims to conclusion.
• Handle own caseload of Household/HNW, Commercial Property and Real Estate claims through to settlement.
• Write full and detailed reports for insurers with settlement recommendations and liaise with insurers, policyholders, contractors and other parties.

Job description

Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met.

The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement.

You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.