TPA / Property Claims Technician

Exchange Street Executive Search; Birmingham; On-site; GBP 26,000 - 40,000; Full time

Job summary

Exchange Street Executive Search is seeking a Case Manager for a client’s Property TPA Division in the United Kingdom. You will provide first-class service to customers, clients and colleagues, ensuring claims are pro-actively managed to resolution.

You will handle your own caseload including Household/HNW, Commercial Property and Real Estate claims through to settlement, writing detailed insurer reports and coordinating with insurers, policyholders, contractors and other stakeholders to reach

Responsibilities

• Provide first-class customer service to customers, clients and colleagues while pro-actively managing claims to conclusion.
• Handle own caseload of Household/HNW, Commercial Property and Real Estate claims through to settlement.
• Write full and detailed reports for insurers with recommendations for settlement and liaise with insurers, policyholders, contractors and others to settle claims.

Job description

Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met.

The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement.

You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.