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Job summary
A leading pensions specialist is seeking an Operations Associate to join their TPA Management team. This role involves being the primary contact for TPA-related queries, managing internal and external projects, and enhancing member communications. Ideal candidates will have 3-5 years' experience in project or business analysis, a 2:1 degree from a top university, and some familiarity with pensions or insurance. This full-time position is based in London and offers a vibrant working environment.
Qualifications
3-5 years' experience within relevant project or business analysis role.
Understanding and mapping of customer journey and experience strategies.
Some technical pensions or insurance knowledge desirable.
Responsibilities
Key point of contact for queries around TPA management.
Internal and external project management.
Develop member communications and improve digital presence.
Skills
Project management
Customer journey mapping
Analytical skills
Communication skills
Education
2:1 degree from a leading university
Job description
A leading pensions specialist is seeking an Operations Associate to join their TPA Management team. This role involves being the primary contact for TPA-related queries, managing internal and external projects, and enhancing member communications. Ideal candidates will have 3-5 years' experience in project or business analysis, a 2:1 degree from a top university, and some familiarity with pensions or insurance. This full-time position is based in London and offers a vibrant working environment.