Operations Associate - TPA Management - Leading Pensions Specialist

Miryco Consultants Ltd; England; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading pensions specialist is seeking an Operations Associate to join their TPA Management team. This role involves being the primary contact for TPA-related queries, managing internal and external projects, and enhancing member communications. Ideal candidates will have 3-5 years' experience in project or business analysis, a 2:1 degree from a top university, and some familiarity with pensions or insurance. This full-time position is based in London and offers a vibrant working environment.

Qualifications

• 3-5 years' experience within relevant project or business analysis role.
• Understanding and mapping of customer journey and experience strategies.
• Some technical pensions or insurance knowledge desirable.

Responsibilities

• Key point of contact for queries around TPA management.
• Internal and external project management.
• Develop member communications and improve digital presence.

Skills

Project management

Customer journey mapping

Analytical skills

Communication skills

Education

2:1 degree from a leading university

Job description

Operations Associate - TPA Management - Leading Pensions Specialist

Miryco Consultants is working with a leading pensions specialist to add an Operations Associate to their TPA Management team. You will immediately be involved in projects that directly impact the policyholder experience.

This is a great opportunity to join a quickly moving, exciting, dynamic team and business.

Responsibilities:

• Key point of contact for queries around TPA management
• Internal and external project management
• Developing member communications and improving digital presence
• Ensuring best practice surrounding regulations, particularly Consumer Duty
• Identifying areas for improvement, analysing MI for trends and implementing change

Experience:

• 3-5 years' experience within relevant project or business analysis role
• Understanding and mapping of customer journey and experience strategies
• Strong academic background, minimum 2:1 from leading university
• Some technical pensions or insurance knowledge desirable

Location: London

Please note, if you have not been contacted within five working days of submitting your application, you have not been shortlisted for this position. We will, however, be in touch should there be any other opportunities that suit your skills.

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Seniority level: Associate. Employment type: Full-time. Job function: Finance.