Tool Hire Assistant

Jewson; Exeter; Presencial; GBP 21 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonuses

Pension scheme

Life assurance

Apprenticeships & training

Resumo da oferta

Jewson, part of Stark UK, is hiring a Tool Hire Assistant in Exeter. You will help customers by delivering and collecting tool hire orders, ensuring equipment is safe, well-maintained and loaded correctly. A full UK driving licence is essential for driving a 3.5 tonne van.

This full-time role runs Monday to Friday with weekend coverage as required. You will interact with customers to build relationships, support colleagues, and help grow branch sales through proactive service and cross-selling.

Qualificações

• Must hold a valid full UK driving licence.
• Demonstrated customer service experience or aptitude.
• Able to work well in a team and contribute to branch goals.
• Commitment to safety and high standards of workmanship.

Responsabilidades

• Deliver and collect customer orders in a timely and safe manner.
• Drive a 3.5 tonne van to customer sites and branches.
• Ensure equipment is loaded/unloaded correctly and secured.
• Carry out pre-delivery checks and basic repairs on tools where needed.
• Support colleagues with product knowledge and customer interaction.
• Complete delivery paperwork and maintain accurate records.
• Assist in maintaining a well-organised and safe branch environment.

Conhecimentos

Full UK driving licence

Customer service

Team player

Safety minded

Descrição da oferta de emprego

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

As a Tool Hire Assistant at Jewson, you will play a key role in ensuring customers receive safe, well-maintained equipment and excellent service.

As part of the role, you will be required to drive a 3.5 tonne van to deliver and collect customer orders, so a full UK driving licence is essential.

This is a full-time role working Monday-Friday 07:00-16:30 or 7:30-17:00, with the requirement of working every other Saturday from 08:00-12:00.

What You'll Be Doing

• Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations
• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro‑active cross selling
• Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures
• Support branch colleagues in building knowledge and competence in tool hire product
• Conduct pre‑delivery checks to ensure tools and machinery are clean, safe, and fully operational
• Complete all relevant delivery paperwork and record keeping
• Inspect, test, and carry out basic repairs on a range of tools and small plant (e.g., breakers, saws, mixers, access equipment)

What We're Looking For

• Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
• Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.
• Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
• Pride - You take pride in your work and are dedicated to producing top‑notch results.

Why Choose Us?

• Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
• Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
• Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
• Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!