Tool Hire Assistant

STARK Building Materials UK; Barnstaple; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discretionary bonus

Holiday buying

Gym membership discount

Cycle to Work

Benenden Healthcare

Retirement savings plan

Life assurance

Job summary

Jewson, part of STARK Building Materials UK, is hiring a Tool Hire Assistant in the Barnstaple area. You’ll help customers, ensure safe, well-maintained equipment, and support branch service with friendly, proactive care.

No prior experience is required as full training is provided, and a full UK driving licence is essential for van deliveries. This full-time position runs Monday to Friday, with one Saturday every other weekend, offering a discretionary bonus and a range of staff benefits as

Qualifications

• Enthusiasm for customer service and a positive attitude.
• Decency and integrity in workplace settings.
• Team spirit and collaborative mindset.
• Pride in delivering high‑quality service.

Responsibilities

• Deliver day-to-day tool hire activities to maintain safe operations.
• Build strong customer relationships and support growth through cross-selling.
• Deliver and collect orders accurately and secure equipment.
• Support colleagues in building knowledge of tool hire products.
• Carry out pre-delivery checks to ensure tools are clean and safe.
• Complete delivery paperwork and record-keeping.
• Inspect and perform basic repairs on tools and small plant.

Skills

Enthusiasm

Decency

Team Spirit

Pride

Job description

At Jewson , part of Stark UK , we believe that our greatest asset is our people!We’renot just a team;we’rea vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. Ifyou’relooking for a place where your ideas are not just welcomed but celebrated,you’vefound your home.

Tool Hire Assistant

Do you have a passion for working with people? Are you based in the Barnstaple area?

Jewson a leading building materials distributor in Northern Europe, is looking for an Tool Hire Assistant who’s as passionate about great service as we are.

No experiencerequired, full training provided!

As a Tool Hire Assistant at Jewson, you will play a key role in ensuring customers receive safe, well-maintained equipment and excellent service.
As part of the role, you will be required to drive a 3.5 tonne van to deliver and collect customer orders, so a full UK driving licence is essential.

This is a full-time role working Monday-Friday 07:00-16:30 or 7:30-17:00, with the requirement of working every other Saturday from 08:00-12:00.

What you’ll be doing:

• Deliver day-to-day tool hire activities, deploying resource to ensure efficient,effectiveand safe operations
• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling
• Deliver and collect customer ordersin a timely manner, ensuring orders areaccurateand all equipment is secured and loaded/offloaded safelyin accordance withcompany procedures
• Support branch colleagues in building knowledge and competence in tool hire product
• Conduct pre-delivery checks to ensure tools and machinery are clean, safe, and fully operational
• Complete all relevant delivery paperwork and record keeping
• Inspect, test, and carry out basic repairs on a range of tools and small plant (e.g., breakers, saws, mixers, access equipment)

Working Hours:

This is a full-time role working Monday-Friday 07:00-16:30 or 7:30-17:00, with the requirement of working every other Saturday from 08:00-12:00.

What you’ll need to have:

• Enthusiasm - You radiate positivity andpossessan unyielding passion for the merchant world
• Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics
• Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness
• Pride - You take pride in your work and are dedicated to producing top-notch results

What’s in it for you:

• Discretionary bonus
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
• Generous employee discounts
• Access to discounts with hundreds of your favourite high street and online retailers
• Retirement savings plan
• Life assurance
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

Why Choose Us?

• Quality -We’reunwavering in our commitment to providing outstanding products and service that exceed our customers’expectations
• Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel
• Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career
• Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many otherperks!

Why STARK?

At Jewson, we’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We’re a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

What's next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.