Timber Yard assistant

Harlow Timber Group; Long Whatton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Life assurance

24/7 online GP

10% discount

Employee Assistance Programme

Retail discounts & Byond Card

Employee referral scheme

In house training

Job summary

Harlow Bros is seeking a Timber Yard Assistant to join our team in Long Whatton. Based in the branch, you will assist with issuing goods, picking orders, and timber cutting, while progressing with our specialist machinery and processes under supervision.

You will provide friendly, professional service to customers on site and at delivery destinations, ensuring accurate processing and timely delivery. A UK driving license is desirable, safety is a priority, and in-house training is offered.

Qualifications

• UK driving license preferred but not essential.
• Ability to identify and locate products quickly and accurately.
• Courteous and professional approach to customers.
• Ability to self-motivate, organise, and execute tasks.
• Commitment to working safely and cleanly.

Responsibilities

• Provide prompt, polite, helpful, professional service to customers in branch and at delivery destinations.
• Greeting and serving customers on the yard and at the trade counter.
• Identify, pick, process, and issue goods accurately and to deadlines.
• Manual rack filling with timber and sheet materials.
• Housekeeping of warehouses and yard.
• Carry out local area deliveries by pickup truck.

Skills

Driving license

Customer service

Organised

Safety-conscious

Forklift licence

Job description

Location: Harlow Bros, Hathern Rd, Long Whatton, Loughborough LE12 5DE

Employment Type: Full-Time, Permanent

Hours of Work: 44.5 average per week and these will be worked flexibly between 7.30am and 5pm Monday to Friday, times to be agreed with line manager, with a 30-minute lunch break and a minimum of 26 Saturday mornings per year from 8am to 12pm, generally worked on alternate weekends.

Position Overview:

We are seeking a dedicated Timber Yard Assistant to join our team at Harlow Bros.

The role’s purpose is to be part of a team of operatives that work together to maintain a safe, clean, fully functional site, offer a knowledgeable, helpful, and professional service to our customers and to undertake various different duties as the individual’s skill set develops and as directed by the Management Team. You will be fully customer facing.

The role is based in Branch and is externally yard and warehouse based. You will be asked to undertake a variety of tasks including issuing goods to customers, picking orders, cutting and machining timber. As you progress you will be trained and developed in the use of our range of specialist machines and the processes they can apply.

What you’ll be doing as a Timber Yard Assistant:

• To provide a prompt, polite, helpful and professional service to customers in branch and at delivery destinations, always promoting a positive company image
• Greeting and serving customers on the yard and from the trade counter.
• Identifying, picking, processing, and issuing goods accurately and to deadlines, working from written pick notes and job sheets
• Manual rack filling with timber and sheet materials
• Housekeeping of warehouses and yard
• Pick Up truck deliveries to local area

Your Skills:

• Full UK Driving License desirable but not essential
• Ability to identify and locate products quickly and accurately
• Ability to provide a courteous and professional approach to customers
• Ability to self-motivate, organise, and execute tasks
• Ability to work safely and cleanly
• Forklift Licence desirable but not essential

What We Offer:

• Life assurance cover
• Access to 24/7 online GP
• 10% Discount across Harlow Bros. Branches
• Employee Assistance Programme
• Extras retail discounts & Byond Card
• Employee Referral Scheme
• In House Training and Recognised Qualifications

Join us at Harlow Timber Group and become a part of a company that values quality, integrity, and teamwork. We look forward to welcoming you to our team!

Harlow Timber Group is a leading provider of quality timber products and building materials, committed to delivering exceptional service to our customers. With a rich history and strong presence in the industry, we pride ourselves on our knowledgeable team and our dedication to excellence.

Harlow Timber Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.