Third Party Claims Handler

MPJ Recruitment Ltd; Lancaster; On-site; GBP 24,000 - 35,000; Full time

Benefits offered by this job

Increased holiday allowance

Birthday off

Seasonal half-day off

Holiday sell scheme

Contributory pension

Job summary

MPJ Recruitment Ltd in Bolton is seeking a Third Party Claims Handler to manage a portfolio of Third Party Motor and Property Damage claims, ensuring efficient handling and a high level of service for all parties.

You will liaise with solicitors, insurers and third parties, prioritise workload, investigate liability, and handle complex cases. Experience in Motor Claims or Credit Hire, strong customer service, attention to detail, and the ability to build relationships are essential.

Qualifications

• Previous experience handling Third Party Motor claims and/or Credit Hire claims.
• Strong customer service and communication skills.
• Excellent attention to detail.
• The ability to build effective relationships with customers and third parties.
• Strong organisational and computer skills.
• The ability to manage and prioritise a busy workload.
• CII qualification, or willingness to work towards this.
• GCSE English and Maths at Grade C/4 or above, or equivalent.

Responsibilities

• Manage a portfolio of Third Party Motor and Property Damage claims.
• Prioritise your own workload and manage claims efficiently.
• Investigate claims and establish liability.
• Handle more complex cases, including Liability and High Value claims.
• Liaise with solicitors, insurers, accident management companies and other third parties.
• Identify and refer potentially fraudulent activity.
• Work closely with internal departments throughout the claims process.
• Deliver a consistently high level of customer service.

Skills

Customer service

Communication skills

Attention to detail

Relationship building

Organisational skills

Computer skills

Workload prioritisation

Education

CII qualification

GCSE English & Maths (C/4+)

Tools

Microsoft Office

Job description

Third Party Claims Handler

Location: Bolton
Salary: From £24,479 - £35,000 DOE
Hours: 35 hours per week, Monday-Friday, 9am-5pm
Job Type: Full-time, Permanent

Are you an experienced Motor Claims Handler with experience handling Third Party Vehicle Damage, Property Damage or Credit Hire claims?

We are currently recruiting for a Third Party Claims Handler to join a well-established and reputable insurance business based in Bolton.

Due to continued growth and internal promotions, this is an excellent opportunity for an ambitious claims professional looking to develop their career within a supportive and forward-thinking organisation.

The Role

As a Third Party Claims Handler, you will manage a portfolio of Third Party Vehicle Damage and Property Damage claims, ensuring cases are handled efficiently while delivering an excellent level of service to all parties involved.

Your responsibilities will include:

• Managing a portfolio of Third Party Motor and Property Damage claims.
• Prioritising your own workload and managing claims efficiently.
• Investigating claims and establishing liability.
• Handling more complex cases, including Liability and High Value claims.
• Liaising with solicitors, insurers, accident management companies and other third parties.
• Identifying and referring potentially fraudulent activity.
• Working closely with internal departments throughout the claims process.
• Delivering a consistently high level of customer service.

About You

We are looking for someone with previous experience within Motor Claims, Third Party Claims or Credit Hire who is looking for their next career opportunity.

You will ideally have:

• Previous experience handling Third Party Motor claims and/or Credit Hire claims.
• Strong customer service and communication skills.
• Excellent attention to detail.
• The ability to build effective relationships with customers and third parties.
• Strong organisational and computer skills.
• The ability to manage and prioritise a busy workload.
• A CII qualification, or the willingness to work towards this.
• GCSE English and Maths at Grade C/4 or above, or equivalent.

Candidates with 2+ years of Motor Claims experience may be considered for the higher end of the salary range.

What's in it for you?

Alongside a competitive salary, you will receive an excellent benefits package, including:

• Increased holiday allowance with length of service.
• Your birthday off.
• Half-day off for seasonal shopping.
• Holiday sell scheme.
• Contributory pension scheme.
• Support with industry-relevant qualifications, including CII.
• Discounted sports and social activities.
• Free on-site parking.
• Casual dress code and branded clothing allocation.
• Cycle to Work scheme.
• Cash bonuses for going above and beyond.
• Trained Mental Health and First Aid staff on-site.
• Flexible working patterns available.
• Sociable Monday-Friday working hours.
• And much more!

If you're an experienced Motor Claims or Third Party Claims Handler looking for a new opportunity with genuine career progression and development, we'd love to hear from you.