Third Party Claims Handler

Fintelligent Search Ltd; Bolton; On-site; GBP 28,000 - 33,000; Full time

Benefits offered by this job

Pension scheme

Bonus potential

Flexible working

Holiday allowance increase

Free on-site parking

Cycle to work

Wellbeing benefits

Job summary

Fintelligent Search Ltd is seeking a Third Party Claims Handler with motor claims experience to manage a busy caseload of third-party motor and property damage claims. You will investigate liability, support decision-making on complex/ disputed claims, and handle credit hire cases with emphasis on cost control.

The role offers employer support for CII qualification and a structured development path in a regulated setting, with a strong focus on service quality and stakeholder collaboration.

Qualifications

• Minimum 2 years’ experience in motor claims.
• Strong understanding of liability assessment and claims negotiation.
• Willing to complete CII qualification with employer support.

Responsibilities

• Manage end-to-end third-party motor and property damage claims within a busy caseload.
• Investigate liability and support decision-making on complex and disputed claims.
• Handle credit hire claims including validation, negotiation, and cost control activity.
• Liaise professionally with insurers, solicitors, and external stakeholders throughout the claims lifecycle.

Skills

Motor claims experience

Liability assessment

Negotiation

Stakeholder liaison

Education

CII qualification (in progress)

Job description

Third Party Claims Handler | Motor Claims Experience | Credit Hire Exposure | Development & Progression

If you’re an experienced claims professional looking for your next step as a Third Party Claims Handler, this role offers the chance to work on varied and complex motor claims where your decisions directly influence outcomes. You’ll join a structured, supportive environment where you can build depth in liability, credit hire, and dispute resolution.

This Third Party Claims Handler position provides exposure to higher-value and more technical files while supporting your long-term development. You’ll have the autonomy to manage your own caseload, with clear support to strengthen your technical expertise and progress within a stable, regulated setting.

Package & Benefits

• Salary £28,000–£33,000 per annum, depending on experience.
• 35-hour working week with flexible working patterns available.
• Increased holiday allowance with service, plus holiday buy and sell scheme.
• Contributory pension scheme and performance-related bonus potential.
• Support towards CII qualification and wider professional development.
• Free on-site parking, cycle to work scheme, and additional wellbeing benefits.

About the Company

You’ll be joining a well-established general insurance environment with a strong focus on service quality, collaboration, and continuous improvement. The culture is supportive and development-led, with genuine investment in people and long-term career progression within claims handling.

Key Responsibilities

• Manage end-to-end third-party motor and property damage claims within a busy caseload.
• Investigate liability and support decision-making on complex and disputed claims.
• Handle credit hire claims including validation, negotiation, and cost control activity.
• Liaise professionally with insurers, solicitors, and external stakeholders throughout the claims lifecycle.

About You

• Minimum 2 years’ experience in motor claims, ideally within a third-party environment.
• Strong understanding of liability assessment and claims negotiation.
• Working towards or willing to complete CII qualification with employer support.