Therapy Services Administrator

Priory Group; West of England; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Birthday Holiday

Enhanced maternity pay

Contributory pension scheme

Flexible benefits (gym access, devices

Healthcare cash plan

Development opportunities

IPD sponsorship

Leadership development

Long service award

Refer a friend bonuses

Job summary

Priory Hospital Bristol is seeking a part-time Therapy Services Administrator for a 6-month fixed-term contract, working 30 hours per week. The role is office-based in Priory Hospital Bristol, with flexible scheduling across four or five days.

You will coordinate appointments, manage patient referrals and maintain records, providing support to therapists and management while ensuring confidentiality and data protection. Strong organisational and communication skills are essential.

Qualifications

• Experience in administrative or clerical roles
• Strong organisational skills and attention to detail
• Excellent communication and interpersonal skills
• Proficiency with healthcare management systems and standard office software
• Flexible, proactive approach and confidentiality/data protection knowledge

Responsibilities

• Coordinate appointment scheduling and manage patient referrals.
• Maintain accurate patient records and therapy documentation in line with data protection policies.
• Provide administrative support to therapists and management, including reports and correspondence.
• Serve as first point of contact for patients and external stakeholders, delivering high-quality customer service.
• Assist with organising team meetings, training sessions and service audits.

Job description

Therapy Services Administrator

Department: Site Support Roles

Employment Type: Fixed Term - Part Time

Location: Priory Hospital Bristol

Compensation: £26,605 / year

Description

Priory Hospital Bristol
Salary - £26,605 FTE per annum
Part-time, 30 hours per week, 6-month fixed term.
We are seeking a Therapy Services Administrator to join the team on a 6-month fixed-term contract, working 30 hours per week. These hours can be arranged flexibly across four or five days, depending on preference.
This role is part-time; the actual salary for the role is £21,284 per annum
This role is office-based at Priory Hospital Bristol.
Priory Hospital Bristol, Stapleton, Bristol is a specialist mental health and addiction treatment service for individuals, families and couples. It provides fast access to treatment for a range of psychiatric conditions and addictions. It is accessible by public transport, with local bus routes serving Stapleton and Bristol Parkway railway station approximately 2–3 miles from the hospital.

What you'll be doing

• Coordinate appointment scheduling and manage patient referrals to ensure smooth service delivery.
• Maintain accurate and up-to-date patient records and therapy documentation in compliance with data protection policies.
• Provide administrative support to therapists and management, including preparing reports and handling correspondence.
• Act as the first point of contact for patients and external stakeholders, delivering excellent customer service.
• Assist with the organisation of team meetings, training sessions, and service audits.

You can find additional information in the attached job description.

What you'll bring to the role

The ideal candidate will have previous experience in an administrative or clerical role, preferably within a healthcare or therapy service environment. Strong organisational skills, attention to detail, and the ability to manage competing priorities are essential. Excellent communication and interpersonal skills are required to liaise effectively with patients, clinical staff, and external partners. Proficiency in using healthcare management systems and standard office software is expected. A flexible, proactive approach and a commitment to maintaining confidentiality and data protection standards are key.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Birthday Holiday - your birthday as an extra days annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.