Test Centre Invigilator — Flexible Hours

Reed In Partnership; Chesterfield; On-site; GBP 18,000 - 21,000; Part time

Job summary

Reed in Partnership invites applications for a Test Centre Associate at the Chesterfield DVSA test centre. The role focuses on invigilation, secure testing delivery, and strict adherence to programme guidelines.

Flexibility is required with part-time or occasional shifts; the Chesterfield centre opens six days weekly, with mornings, afternoons, evenings and full days on offer. Successful candidates will have a UK driving licence and strong customer service experience.

Qualifications

• A full UK driving licence (although driving will not be required for all locations).
• Significant demonstrable experience in providing high-quality customer service.
• Excellent attention to detail and accuracy.
• The ability to work under pressure to short timescales and multitasking to complete a variety of competing activities.
• Experience in working with diverse customer groups.
• Excellent judgement and decision-making skills.
• Flexibility in working hours and days, including evenings and Saturday.
• The ability to remain calm and deal with confrontational candidates in a professional manner.

Responsibilities

• Providing a high level of customer service
• Checking candidates ID documents and booking them in on the system
• Ensuring the integrity and security of tests are maintained
• Supervision and invigilation of tests
• Explaining the test process to candidates and supporting with other queries
• Reviewing tests and test centre scheduled
• Performing daily test centre opening and closing procedures
• Ensuring the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity and inclusion
• Handling and reporting incidents that could impact candidate testing

Skills

Customer service

Driving licence

Attention to detail

Work under pressure

Diversity and inclusion

Flexible hours

Job description

Reed in Partnership invites applications for a Test Centre Associate at the Chesterfield DVSA test centre. The role focuses on invigilation, secure testing delivery, and strict adherence to programme guidelines.

Flexibility is required with part-time or occasional shifts; the Chesterfield centre opens six days weekly, with mornings, afternoons, evenings and full days on offer. Successful candidates will have a UK driving licence and strong customer service experience.