Senior Test Centre Lead - Flexible Shifts & Invigilation

Reed; Kendal; On-site; GBP 19,000 - 22,000; Full time

Job summary

Reed in Partnership in Kendal is seeking a Senior Test Centre Associate to invigilate exams and ensure efficient test delivery within DVSA guidelines. The role includes supervising staff, opening/closing procedures, and coordinating with the Test Centre Manager to maintain smooth operations.

The position offers flexible hours, with shifts ranging across mornings, afternoons, evenings, and weekends. A UK driving licence is often required, and candidates should have strong customer service and

Qualifications

• Experience in leading or supervising a team.
• Full UK driving licence required.
• Significant demonstrable experience in providing high-quality customer service.
• Excellent attention to detail.
• Flexible in working hours and days, including evenings and Saturdays.

Responsibilities

• Checking candidates ID documents and booking them in on the system
• Supervision and invigilation of tests
• Delivery of site opening and/or closing procedures
• Coaching and supporting Test Centre Associates
• Review of test centre schedule to identify the number of candidates booked in and organising how any non-standard accommodations will be delivered
• Notifying the DVSA HR team of employee absences to allow alternative cover to be arranged
• Providing management support to the Test Centre Manager as required
• Handling and reporting incidents that could impact candidate testing in line with our incident management procedures.

Skills

Team leadership

Customer service

Invigilation

Attention to detail

Flexible hours

Driving licence (UK)

Job description

Reed in Partnership in Kendal is seeking a Senior Test Centre Associate to invigilate exams and ensure efficient test delivery within DVSA guidelines. The role includes supervising staff, opening/closing procedures, and coordinating with the Test Centre Manager to maintain smooth operations.

The position offers flexible hours, with shifts ranging across mornings, afternoons, evenings, and weekends. A UK driving licence is often required, and candidates should have strong customer service and