Test Centre Host & Exam Support (Flexible Shifts)

80 Reed in Partnership Ltd; Nottingham; On-site; GBP 18,000 - 21,000; Part time

Job summary

Reed in Partnership invites applications for the Test Centre Associate role in Nottingham. This DVSA programme involves secure assessment of prospective drivers, with test centres delivering theory tests nationwide.

The role focuses on invigilation, test delivery, and maintaining test integrity while following programme guidelines. The Nottingham centre operates six days a week with varied shifts; candidates require strong customer service, attention to detail, and the ability to multitask under

Qualifications

• Full UK driving licence (driving not required for all locations)
• Significant demonstrable experience in providing high-quality customer service
• Excellent attention to detail and accuracy
• Ability to work under pressure to short timescales and multitask
• Experience in working with diverse customer groups
• Excellent judgement and decision-making skills
• Flexibility in working hours and days, including evenings and Saturday
• Willingness to pick up shifts on weekday afternoons/evenings and Saturdays

Responsibilities

• Providing a high level of customer service
• Checking candidates' ID documents and booking them in on the system
• Ensuring the integrity and security of tests are maintained
• Supervision and invigilation of tests
• Explaining the test process to candidates and supporting with other queries
• Reviewing tests and test centre schedules
• Performing daily test centre opening and closing procedures
• Ensuring the test centre meets individual candidate needs in line with the Equality Act and Diversity & Inclusion approach
• Handling and reporting incidents that could impact candidate testing

Skills

Customer service

Attention to detail

Working under pressure

Flexibility

Multitasking

Judgement and decision-making

Diversity and inclusion

Evening and weekend availability

Job description

Reed in Partnership invites applications for the Test Centre Associate role in Nottingham. This DVSA programme involves secure assessment of prospective drivers, with test centres delivering theory tests nationwide.

The role focuses on invigilation, test delivery, and maintaining test integrity while following programme guidelines. The Nottingham centre operates six days a week with varied shifts; candidates require strong customer service, attention to detail, and the ability to multitask under