Tesco Shift Leader - Nights

Tesco PLC; Saffron Walden; On-site; GBP 22,000 - 23,000; Part time

Benefits offered by this job

Flexible working available

Uniform provided

Job summary

Tesco PLC is hiring a Night Shift Lead to oversee store operations during overnight hours. Pay starts at £15.59 per hour, rising to £16.86 in M25 stores, with a £2.35 night premium for hours between midnight and 6am. A guaranteed minimum 16 hours per week (roles from 12 hours available).

You will lead the team, work across store areas, coach colleagues, and ensure excellent service. 18+ only; flexible to cover shifts with advance notice.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong communication and relationship-building with staff and customers.
• 18+ years old and able to work night shifts.

Responsibilities

• Lead the team to deliver a great customer experience in-store.
• Be the go-to person for day-to-day operational queries.
• Coach colleagues, give feedback and role-model great service.
• Confidently lead the store in the Manager's absence.
• Build inclusive relationships and communicate clearly with the team.

Skills

Team leadership

Customer service

Communication

Flexible/adaptable

Coaching/mentoring

Job description

Tesco Shift Lead Night pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply.

Please note that you need to be 18 or over to apply for this role.

Responsibilities & Experience

• Leading the team to deliver a great experience for customers in-store
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries
• Building positive, inclusive relationships that help colleagues perform at their best
• Confidently leading the store in the Manager's absence
• Making balanced, flexible decisions and adapting well to change
• Coaching colleagues, giving feedback and role modelling great service
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day
• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• Build positive, long-lasting relationships to create an inclusive, supportive team environment.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

About Tesco

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

Benefits

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay-day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award-winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle-to-work schemes
• Uniform provided, plus policies to support you through life's key moments