Tesco Shift Leader

Tesco PLC; Egglescliffe; Presencial; GBP 21.000 - 23.000; Tempo integral

Benefícios oferecidos por esta vaga

Holiday 20–22 days + bank holidays

Flexible working from day one

Colleague discount 10%

Life cover & pension

Uniform provided

Resumo da vaga

Tesco PLC is seeking a Shift Lead in the United Kingdom to oversee store operations and lead a team during daily shifts. You will ensure a high level of customer service and smooth day-to-day activities across store areas.

The role offers flexible working, a minimum guarantee of hours, and opportunities to grow within Tesco. You’ll work within defined availability windows and support a welcoming, inclusive team environment.

Qualificações

• Experience leading teams in a fast-paced retail environment.
• Strong customer service focus with the ability to resolve issues quickly.
• Clear communicator who can share information with the team and managers.

Responsabilidades

• Lead the team to deliver a great in-store experience for customers.
• Be the go-to person for day-to-day operational queries across store areas.
• Coach colleagues, give feedback and model excellent service.
• Lead the store in the Manager's absence and adapt to changing store needs.

Conhecimentos

Team leadership

Customer service

Communication

Descrição da vaga

Availability Window

Days From time To time

• Mon 06:00:00 18:00:00
• Tue 08:00:00 17:00:00
• Thu 06:00:00 14:45:00
• Fri 13:00:00 22:00:00
• Sat 06:00:00 22:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply.

Please note that you need to be 18 or over to apply for this role.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• Build positive, long-lasting relationships to create an inclusive, supportive team environment.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

About Tesco

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

Benefits

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay-day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award-winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle-to-work schemes
• Uniform provided, plus policies to support you through life's key moments