Shift Leader

Tesco PLC; Bognor Regis; Vor Ort; GBP 21.000 - 23.000; Vollzeit

Benefits dieser Stelle

Holiday allowance

Flexible working

Colleague Clubcard discount

Wellbeing services

Life insurance

Pension scheme

Discounts

Cycle-to-work

Zusammenfassung

Tesco PLC in the United Kingdom is seeking a Shift Lead to drive a positive in-store experience. You will lead the team, oversee day-to-day store operations, and act as the go-to person for customer service and store issues while modelling Tesco's standards.

The role offers hourly pay from £15.59 to £16.86, with a guaranteed minimum of 16 hours per week and flexible shifts. Strong leadership, collaboration and a passion for service are essential for success.

Qualifikationen

• Experience in team leadership in a fast-paced retail environment.
• Proven customer service skills and a can-do attitude.
• Strong communication and decision-making abilities.

Aufgaben

• Lead the team to deliver a great in-store experience for customers.
• Coordinate day-to-day store operations and support colleagues on shift.
• Be the go-to person for day-to-day queries and service excellence.
• Lead the store in the manager's absence and make balanced decisions.
• Coach teammates, give feedback and model Tesco's service standards.
• Foster inclusive relationships and keep the team well informed.

Jobbeschreibung

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit. Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply. You will be responsible for

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day. Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• Build positive, long lasting relationships to create an inclusive, supportive team environment.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results. Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve our customers, communities and the planet a little better every day by acting responsibly and sustainably.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.

Benefits

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay-day weekends, with a second card to share with family after 12 weeks service
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award-winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle-to-work schemes
• Uniform provided, plus policies to support you through life's key moments