Tesco Shift Leader

Tesco PLC; Hexham; Presencial; GBP 21.000 - 23.000; Tempo integral

Benefícios oferecidos por esta vaga

Holiday leave

Flexible working

Colleague discount

Wellbeing services

Life cover

Pension

Benefits package

Uniform provided

Resumo da vaga

Tesco PLC in Hexham is seeking a Night Shift Lead to drive great customer experiences across the store. You will manage a team, coordinate daily tasks, and ensure smooth operation during night hours.

The role offers a guaranteed hours contract with shifts that cover late nights, flexible availability, and the chance to grow within a large retailer. You’ll lead by example, coach colleagues, and adapt quickly to changing store needs.

Qualificações

• Experience leading a team in a fast-paced retail environment.
• Strong customer-service focus and conflict resolution skills.
• Excellent communicator who can share information clearly to all staff.

Responsabilidades

• Lead the in-store team during night shifts to deliver excellent customer experience.
• Coordinate across store operations and respond to day-to-day queries.
• Model great service, coach colleagues, and promote an inclusive environment.
• Ensure stores operate smoothly during late-night hours and adapt to changes.

Conhecimentos

Team leadership

Customer service

Communication

Coaching

Descrição da vaga

Availability Window

Days From time To time Sun 21:15:00 07:00:00

Mon 22:00:00 07:00:00

Tue 21:00:00 06:00:00

Wed 22:00:00 07:00:00

Fri 22:00:00 07:00:00

Sat 22:00:00 07:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Shift Lead Night pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply.

Please note that you need to be 18 or over to apply for this role.

You will be responsible for

• Leading the team to deliver a great experience for customers in-store
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries
• Building positive, inclusive relationships that help colleagues perform at their best
• Confidently leading the store in the Manager's absence
• Making balanced, flexible decisions and adapting well to change
• Coaching colleagues, giving feedback and role modelling great service
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day
• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• Build positive, long-lasting relationships to create an inclusive, supportive team environment.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

Benefits

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay-day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award-winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle-to-work schemes
• Uniform provided, plus policies to support you through life's key moments