Tesco Shift Leader - Nights

Tesco PLC; Lewes; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working

Clubcard discount

Wellbeing services

Life cover & pension

Discounts & shares

Uniform provided

Job summary

Tesco PLC is seeking a Night Shift Lead to run store operations and deliver a great customer experience in a fast-paced environment. Pay starts at £15.59 per hour, rising to £16.86 in M25 stores, with a night premium of £2.35 per hour for hours between midnight and 6am.

We guarantee a minimum of 16 hours per week, with some roles at 12 hours and hours scheduled with at least 3 weeks' notice. You will lead the team across all areas of the store, coach colleagues, and act as the go-to person in

Qualifications

• Experience as a team lead or manager in fast-paced retail.
• Strong communication and relationship-building.
• Ability to lead in the manager's absence.

Responsibilities

• Lead store team to deliver great customer experience.
• Work across all store areas and with colleagues as the go-to person for day-to-day queries.
• Build positive, inclusive relationships to help colleagues perform at their best.
• Confidently lead the store in the Manager's absence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues, give feedback and role modelling great service.
• Serve customers, communities, and planet a little better every day.
• Experience in a team lead or management position in fast-paced retail.
• Be a strong role model delivering great service and ensuring customer needs are met.
• Build positive relationships to create an inclusive team environment.
• Communicate clearly using various methods to keep the team informed.
• Motivate and inspire the team to deliver outstanding results.

Skills

Team leadership

Retail management

Customer service

Job description

Tesco Shift Lead Night pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply.

Please note that you need to be 18 or over to apply for this role.

Responsibilities & Experience

• Leading the team to deliver a great experience for customers in-store
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries
• Building positive, inclusive relationships that help colleagues perform at their best
• Confidently leading the store in the Manager's absence
• Making balanced, flexible decisions and adapting well to change
• Coaching colleagues, giving feedback and role modelling great service
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day
• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• Build positive, long-lasting relationships to create an inclusive, supportive team environment.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

About Tesco

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

Benefits

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay-day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award-winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle-to-work schemes
• Uniform provided, plus policies to support you through life's key moments