Territory Sales Manager - Fixed Term Contract

Heidelberg Materials UK; Chelmsford; On-site; GBP 40,000 - 45,000; Full time

Job summary

An established industry player is seeking a dynamic Territory Sales Manager to spearhead sales initiatives in Kent & Sussex. This role focuses on managing customer accounts, driving business growth, and developing strategic sales strategies. The successful candidate will have the opportunity to engage with a diverse range of clients and sell value-added products, all while contributing to a sustainable future in the construction materials sector. With a commitment to employee well-being and a culture of inclusivity, this company offers a competitive salary, generous benefits, and the chance to make a significant impact in the industry.

Benefits

Company Car

27 Days Holiday

Flexible Working

Pension Schemes

Life Assurance

Paid Volunteering Days

Sabbaticals

Family-Friendly Policies

Qualifications

• Proven experience in sales and account management.
• Ability to develop and execute sales strategies.

Responsibilities

• Manage customer accounts and ensure outstanding service.
• Drive business growth through strategic sales initiatives.
• Build strong relationships with customers.

Skills

Sales Strategy Development

Customer Relationship Management

Market Analysis

Negotiation Skills

Upselling and Cross-Selling

Education

Bachelor's Degree in Business or related field

Tools

CRM Systems

SAP

Brick Wall

Job description

Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK.

We are committed to building a more sustainable future and recognize that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency, and individual achievement.

At the core of our actions lies the responsibility for the environment. As a leader in the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We also enable new opportunities for our customers through digitalization.

Territory Sales Manager – Aggregates - Fixed Term Contract

Are you a driven sales professional with a passion for building customer relationships and driving business growth? We’re looking for a Territory Sales Manager (TSM) on a fixed-term contract to manage a portfolio of accounts across a defined geographical region, specifically Kent & Sussex.

In this role, you’ll be responsible for developing and executing a territory sales strategy that focuses on increasing market share (volume), growing revenue, and improving RCO profit. You’ll engage with both existing and new customers through various channels, including digital platforms, and have the opportunity to sell value-added products and services within your territory.

Key Responsibilities:

• Lead the portfolio of customer accounts, ensuring outstanding service and support.
• Drive business growth through strategic sales initiatives.
• Develop and sell value-added products and services.
• Build strong relationships with both existing and new customers.
• Achieve sales targets and contribute to overall business success.

Key Accountabilities:

• Operate as the point of contact for assigned customers.
• Follow defined call cycles for customers and prospects, using digital media including video calls, to maintain close customer contact. Set call cycle objectives in the customer management plan (CMP).
• Assist in preparing quotes and submitting tenders.
• Participate in the preparation of annual sales budgets and forecasts for the relevant territory.
• Ensure queries are resolved within the defined timeframe, aiming for less than 3% of revenue in query at any time.
• Improve share of wallet through upselling and cross-selling at required profitability levels.
• Develop and maintain long-term commercial relationships with customer accounts, supported by a customer strategy aligned with the Market Strategy Plan (MSP).
• Ensure timely delivery of products and services by aligning sales, operations, and logistics.
• Identify market and customer needs and communicate insights to Heidelberg Materials.
• Forecast and track customer account metrics.
• Manage projects within customer relationships to meet customer goals and company objectives.
• Identify opportunities to grow business with existing and new customers in line with product line/region strategy.
• Coordinate with colleagues working on the same accounts for consistent service.
• Collaborate with other sales teams to reach prospective customers.
• Service multiple customers simultaneously, including prospects, new, and existing clients.
• Maintain records of customer transactions and interactions using systems like Brick wall, CMP, and 5 min Planner.
• Ensure account records are accurate in Heidelberg Materials Systems (CRM, SAP) and follow sales processes.
• Proactively utilize market data, including ABI, to identify profitable sales opportunities.
• Review Net Promoter Scores (NPS) to identify performance strengths and weaknesses, collaborating with colleagues to improve customer experience.

What’s on Offer:

• Salary: £40,000 - £45,000 plus bonus
• Company Car
• Location: Kent & Sussex
• Fixed-term contract: Maternity Cover
• Hours: 40 per week

Additional Benefits:

• Recognition as an employer of choice: Armed Forces Covenant (Silver), Disability Confident (Committed), 5% Club (Platinum), and more.
• Competitive compensation package including bonuses, pension schemes, and life assurance.
• Work-life balance initiatives such as 27 days holiday, flexible and agile working, holiday purchase, and sabbaticals.
• Family-friendly policies covering maternity, paternity, parental leave, neonatal, adoption, IVF, and menopause support.
• Social value initiatives including paid volunteering days and community engagement with groups like LGBTQ+, Women in Science and Engineering, Armed Forces, and others.