Territory Sales Manager

TN United Kingdom; Chelmsford; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading company is seeking a Territory Sales Manager to lead a portfolio of customer accounts in Chelmsford. This role focuses on growing business through a strategic sales approach, engaging with customers via digital platforms, and ensuring effective communication. The successful candidate will manage customer relationships and contribute to sales forecasts and budgets.

Responsibilities

• Act as the primary contact for assigned customers.
• Define and adhere to call cycles for customers and prospects.
• Assist in preparing quotes and submitting tenders.

Job description

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Territory Sales Manager (TSM) Role Description

The Territory Sales Manager (TSM) should successfully lead a portfolio of customer accounts across a defined geographical region. The TSM is responsible for growing the business by implementing a territory sales strategy focused on increasing targeted market share (volume), revenue, and improving RCO profit.

To achieve these objectives, the TSM will engage with existing and new customers through multiple channels, including digital platforms. The TSM will develop opportunities to sell "value-add" products and services within their designated geographical area.

Key Accountabilities

The responsibilities of this role include, but are not limited to:

1. Act as the primary contact for assigned customers.
2. This role is primarily desk-based (at least 60%) with potential visits to customer sites when necessary, scheduled in advance with the Line Manager (Field Sales Manager).
3. Define and adhere to call cycles for customers and prospects, utilizing various digital media, including video calls, to maintain close customer contact. Call cycle objectives should be documented in the Customer Management Plan (CMP).
4. Assist in preparing quotes and submitting tenders.
5. Participate actively in preparing annual sales budgets and forecasts for the relevant territory.
6. Ensure customer queries are resolved within the specified timeframe, maintaining queries at less than 3% of revenue, or lower if already achieved.