Terms and Database Team Leader

TN United Kingdom; Cardiff; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Terms and Database Team Leader to empower and manage a dedicated team. This role involves maintaining the accuracy of vehicle databases, leading a task-driven environment, and ensuring effective communication with manufacturers. With a strong focus on people management and problem-solving, this position offers an exciting opportunity to make a real impact in the electric vehicle sector. Join a company that values inclusivity and offers a flexible hybrid working environment, comprehensive wellbeing packages, and a chance to grow your career while making a difference.

Benefits

Flexible hybrid working

25 days' holiday plus bank holidays

Full wellbeing package including BUPA

Digital GP service

24/7 employee assistance

Wellbeing events throughout the year

Qualifications

• Strong leadership skills with a passion for empowering others.
• Proficient in IT, especially Excel, with a keen eye for detail.

Responsibilities

• Lead the team to maintain vehicle database accuracy and manage workload.
• Communicate with manufacturers and dealerships to clarify data.

Skills

People Management

Problem Solving

IT Literacy

Communication Skills

Attention to Detail

Tools

Excel

Job description

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Terms and Database Team Leader, Trowbridge

Client: Novuna Vehicle Solutions

Location: Trowbridge, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 00de8069c088

Job Views: 9

Posted: 24.04.2025

Expiry Date: 08.06.2025

Job Description:

Are you a strong leader with a passion for empowering others? Do you enjoy data entry and reporting? Do you like to take charge of things when required? Are you good at problem-solving?

If your answer is 'yes' to all of these, keep reading.

Want to know a little about us?

At Novuna Vehicle Solutions, we're passionate about building a better tomorrow, which is why we're lighting the way in the electric vehicle revolution. From family cars to HGVs, we're helping customers of all kinds on their journey to carbon-free mobility.

We're proud to be a Top 50 Inclusive employer, and we're number 15 in Glassdoor's Top 50 Employer list.

What does the role involve?

As a Terms and Database Team Leader, you'll be supporting and leading the team whose main focus is to maintain the vehicle database for all surrounding teams and ensuring all data on vehicles is accurate and correct. You'll also communicate with manufacturers and dealerships from time to time, extracting and clarifying key data and any vehicle discounts.

Some of your key duties will include:

• Allocation of workload and management of SLAs
• Managing the team inbox for internal and external queries
• Keeping the quoting system up to date for customers
• Applying accurate discounts to vehicles
• Analysing and extracting data from report spreadsheets
• Developing and maintaining professional working relationships with all suppliers and manufacturers

What are we looking for?

You're passionate about people management and enjoy working within a task-driven environment. You take real pride in your keen eye for detail and ability to ensure things are correct, always keeping systems and documentation up to date and maintaining accuracy within the team.

Also, we're looking for the following:

• Ability to lead and coach colleagues
• Strong IT literacy, particularly experienced with Excel
• Able to take a pragmatic approach to problem solving
• Excellent written and verbal communication skills

What can we offer you?

At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.

In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:

• Flexible hybrid working
• 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
• Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

What's the next step?

Interested? Start your application today and see what Novuna can offer you.

Novuna is a consciously inclusive employer, and we encourage applicants from all backgrounds.