Terminal Operations Coordinator (Day Shift)

gandwukeurope; Southampton; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

Life insurance from day 1

25 days annual leave + bank holidays

Training & development

Employee Assistance Program (EAP)

Discounts & vouchers

Job summary

Freightliner in the UK is looking for a Terminal Coordinator (Days) to join our Southampton team. You will manage customer service requests, depot admin, cargo handling and planning, and plan container moves to meet delivery deadlines.

This permanent, full-time role is 45 hours per week (Mon-Fri). We offer a competitive salary and benefits package, including pension, life insurance from day one and generous holiday allowance, plus flexible training and development opportunities.

Qualifications

• Attention to detail.
• Strong written and verbal communication.
• Demonstrates a strong customer service focus.
• Works well in a team.
• Knowledge of container ISO standards is advantageous.

Responsibilities

• Handling all customer queries, including communications with shipping lines and hauliers.
• Complete administration for yard services, maintenance and cargo handling.
• Preparing reports for customers detailing cargo handling reports and photos.
• Input shunt details into TOPS.
• Scheduling workloads and container moves for Cargo Handling, Shunt drivers and Maintenance and Repair.
• Plan & issue shunts to ensure all containers moved within relevant time frames.
• Controlling internal tug access within the Gate Management System / VBS for Freightliner and external bodies.

Skills

Attention to detail

Written & verbal communication

Team player

Customer service focus

Container ISO knowledge

Job description

Freightliner in the UK is looking for a Terminal Coordinator (Days) to join our Southampton team. You will manage customer service requests, depot admin, cargo handling and planning, and plan container moves to meet delivery deadlines.

This permanent, full-time role is 45 hours per week (Mon-Fri). We offer a competitive salary and benefits package, including pension, life insurance from day one and generous holiday allowance, plus flexible training and development opportunities.