Term-Time Customer Service Advisor – Food Distribution

Bidcorp; Manchester; On-site; GBP 18,000 - 24,000; Part time

Job summary

Bidfood in the UK is seeking a customer service professional to handle and resolve inquiries by phone or email, ensuring timely and high-quality service to a diverse customer base.

You will work closely with depot colleagues to maintain top service standards, with the role requiring attention to detail, strong IT and finance skills, and flexibility to work some Bank Holidays under a term-time-only contract.

Responsibilities

• Handle and resolve customer service issues by phone or email.
• Recommend improvements to communication and processes to raise standards.
• Collaborate with depot colleagues to maintain the highest customer service standards.

Job description

Bidfood in the UK is seeking a customer service professional to handle and resolve inquiries by phone or email, ensuring timely and high-quality service to a diverse customer base.

You will work closely with depot colleagues to maintain top service standards, with the role requiring attention to detail, strong IT and finance skills, and flexibility to work some Bank Holidays under a term-time-only contract.