Tenant Support Volunteer

Countydurhamvolunteering; North East; On-site; GBP 20,000 - 25,000; Full time

Job summary

Countydurhamvolunteering is looking for a Tenant Support Worker in North East England to assist tenants in becoming more independent and engaged in their community. This position involves supporting tenants with life skills, ensuring properties are safe, and addressing housing-related issues. The role requires flexibility in hours and a commitment to maintaining a clean, secure environment. Ideal candidates will have experience in support work and strong communication skills.

Qualifications

• Must possess strong communication skills to engage with tenants effectively.
• Ability to work independently and as part of a team.
• Experience in support work or related fields is advantageous.

Responsibilities

• Support tenants in developing life skills.
• Facilitate community participation.
• Conduct routine property checks and report issues.

Job description

The purpose of the Tenant Support Worker role is to help tenants live more independently and become active members of their community while ensuring that the properties they use are safe, secure, and well-maintained. This involves supporting tenants to develop essential life skills, facilitating participation in community activities, and addressing any housing-related issues that arise. The role also requires carrying out routine property checks, reporting repairs, and maintaining a clean and safe environment. Working closely with housing managers and support staff, the Tenant Support Worker ensures that services are delivered in line with organisational policies, health and safety standards, and confidentiality requirements, creating a supportive and inclusive environment for all tenants.

Hours: flexible Type: Advice & Guidance, Homeless/Housing, Support Work, Counselling