Tenant Services Leader – Social Housing & Compliance

Oxford City Council; Oxford; On-site; GBP 40,000 - 50,000; Full time

Job summary

A local government authority in Oxford is looking for a Tenancy Services Manager to oversee tenant services operations. The role requires ensuring compliance with housing standards and effective resource management, as well as building partnerships with stakeholders. The ideal candidate has extensive experience in tenant services and a commitment to customer service excellence. This is a full-time management position.

Qualifications

• Experience delivering tenant services operations and managing resources.
• Knowledge of regulatory frameworks related to social housing.

Responsibilities

• Lead the operational delivery of tenant services.
• Ensure compliance with housing standards and effective resource management.
• Build and maintain effective partnerships with stakeholders.

Skills

Delivery of tenant services operations

Knowledge of housing standards

Customer service excellence

Job description

A local government authority in Oxford is looking for a Tenancy Services Manager to oversee tenant services operations. The role requires ensuring compliance with housing standards and effective resource management, as well as building partnerships with stakeholders. The ideal candidate has extensive experience in tenant services and a commitment to customer service excellence. This is a full-time management position.