Tenant Campaigns & Community Liaison

Midland Heart Ltd; Birmingham; Hybrid; GBP 32,000 - 46,000; Full time

Job summary

Midland Heart Ltd. is seeking a Local Campaigns Officer to ensure tenants' voices are heard by local decision-makers. You will link tenants with colleagues and councillors, drive campaigns, and develop policy asks for local issues while promoting tenants' experiences to inform national work.

The role emphasizes campaigning, stakeholder engagement and delivering impact in communities, with responsibility for local meetings and events in collaboration with partners and the External Affairs team.

Qualifications

• A degree, or equivalent level of expertise gained through significant work experience in communications, marketing or digital.
• Professional knowledge of local and regional politics and the workings of local government.
• Experience of delivering and managing highly effective communications projects for a large and complex organisation.
• Experience of effectively advising and influencing peers and senior internal and external stakeholders.

Responsibilities

• Capturing, recording and monitoring the issues affecting our tenants and services in our neighbourhoods.
• Turning those issues into clear local policy asks and sharing them with the right people, such as Councillors, MPs, community groups, local police teams and council officers.
• Spotting when an issue is affecting more than one person and proactively developing local campaigns for change.
• Working with our Public Policy Lead to make sure our national influencing work reflects tenants' day-to-day experiences.
• Setting up meetings between our senior leaders and key stakeholders, and supporting the wider External Affairs team with local and national events.

Skills

Campaigning

Stakeholder engagement

Communications

Policy development

Local government knowledge

Project management

Public speaking

Education

Degree in communications/marketing or equivalent experience

Job description

Midland Heart Ltd. is seeking a Local Campaigns Officer to ensure tenants' voices are heard by local decision-makers. You will link tenants with colleagues and councillors, drive campaigns, and develop policy asks for local issues while promoting tenants' experiences to inform national work.

The role emphasizes campaigning, stakeholder engagement and delivering impact in communities, with responsibility for local meetings and events in collaboration with partners and the External Affairs team.