Tenancy Manager

Upgrade Recruitment Ltd; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Upgrade Recruitment Ltd in London is recruiting a Tenancy Renewal Assistant to manage a varied portfolio of landlord and tenant client accounts and to review and renew tenancy agreements.

You will build strong relationships, negotiate rent terms, and coordinate with internal teams and external advisers to ensure smooth renewals.

The role offers training and progression within a supportive, award-winning estate agency environment in central London.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to build good relationships with clients, customers and colleagues.
• Strong negotiation and influencing skills.

Responsibilities

• Reviewing market conditions and identifying opportunities to achieve the best outcomes for clients.
• Negotiating and agreeing commercial terms with clients, landlords and tenants.
• Supporting lease renewals, negotiations and related property matters.
• Liaising with internal teams, customers and external stakeholders to ensure matters are progressed efficiently.
• Working closely with legal advisers and other professionals to ensure appropriate documentation is prepared and completed.
• Maintaining accurate records and ensuring departmental systems and documentation are kept up to date.

Skills

Negotiation

Communication

Interpersonal skills

Relationship building

Prioritisation

Job description

A high-profile property company are looking for a Tenancy Renewal Assistant to join their successful team. The purpose of the role is to liaise between landlord and tenants to review and renew tenancy agreements which may be coming to an end.

The successful candidate will liaise between landlords and tenants to conduct rent reviews and negotiate new rental agreements. This is not a sales role but may be suitable for someone currently working in sales or lettings who want to, move into a different role but continue to work in property.

Based in Lovely offices in south-west London, close to both the Tube and London Overground, you will be working with a lovely, hardworking supportive team.

Voted by The Sunday Times as one of the best placed to work, this award-winning premium estate agency are inclusive, multi-cultural and social. The management team are nurturing and supportive giving you the opportunity to develop your property career. This is not Foxtons.

Ideally, we are looking for someone with excellent communication and interpersonal skills. The ability to build good relationships with clients, customers and colleagues. Strong negotiation and influencing skills. A proactive approach to delivering high-quality results. Good attention to detail and the ability to follow processes and procedures. The ability to manage priorities and meet customer expectations.

In return, as a Tenancy Renewal Assistant, you will be receive great training and professional development in a company, where you can build a great career. You will be working in Prime Central London (PCL) dealing with landlords and tenants, and we would highly encourage those with similar experience working in those areas to apply.

The Role

As the successful Tenancy Renewal Assistant, you will be responsible for managing a varied portfolio of clients and build strong relationships with landlords and tenants.

• Your key responsibilities will include Reviewing market conditions and identifying opportunities to achieve the best outcomes for clients
• Negotiating and agreeing commercial terms with clients, landlords and tenants.
• Supporting lease renewals, negotiations and related property matters.
• Liaising with internal teams, customers and external stakeholders to ensure matters are progressed efficiently.
• Working closely with legal advisers and other professionals to ensure appropriate documentation is prepared and completed.
• Maintaining accurate records and ensuring departmental systems and documentation are kept up to date.
• Excellent communication and interpersonal skills. The ability to build positive relationships with clients, customers and colleagues. Strong negotiation and influencing skills. A proactive approach to delivering high-quality results. Good attention to detail and the ability to follow processes and procedures. The ability to manage priorities and meet customer expectations. A commitment to professional standards, compliance and integrity.

Interview process

The recruitment process involves a two-stage client interview and whilst the role is an immediate start, applications will be considered from people on a notice period.

This role is sometimes called a Tenancy Renewal Assistant, Rent Review Negotiator, Lettings Negotiator, Sales Negotiator

.