Temporary IT Support - IMMEDIATE START

Office Angels; City of Edinburgh; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Pension scheme option

28 days paid annual leave

Job summary

Office Angels are currently recruiting for an experienced IT Service Desk Support Assistant to join their team on a temporary 4 week assignment in West Edinburgh. The role runs 9am - 5pm with an hourly rate of 13.70.

In this position you will manage and resolve IT support tickets, provide first-line technical support to end users and assist with hardware setup for new starters, helping to keep day-to-day IT operations running smoothly.

Qualifications

• Previous IT Service Desk or IT Support experience.
• Strong troubleshooting and problem-solving skills.
• Experience setting up hardware and user equipment.

Responsibilities

• Managing and resolving IT support tickets efficiently.
• Providing first-line technical support to end users.
• Setting up and configuring hardware for new starters.
• Assisting with laptop, desktop and peripheral troubleshooting.
• Escalating more complex technical issues where required.
• Delivering excellent customer service while supporting colleagues across the business.

Skills

IT Service Desk

Troubleshooting

Hardware setup

Prioritisation

Job description

Temporary IT Service Desk Support - IMMEDIATE START
Start Date: ASAP
Duration: 4 weeks
Location: West Edinburgh
Hours: 9am - 5pm
Hourly rate: 13.70

Office Angels are currently recruiting on behalf of our client for an experienced IT Service Desk Support Assistant to join their team on a temporary basis for a 4 week assignment.

This is a fantastic opportunity for someone with previous IT support experience who enjoys helping users, resolving technical issues and ensuring smooth day-to-day IT operations.

The Role

• Managing and resolving IT support tickets efficiently
• Providing first-line technical support to end users
• Setting up and configuring hardware for new starters
• Assisting with laptop, desktop and peripheral troubleshooting
• Escalating more complex technical issues where required
• Delivering excellent customer service while supporting colleagues across the business

About You

• Previous experience within an IT Service Desk or IT Support environment
• Strong troubleshooting and problem-solving skills
• Experience setting up hardware and user equipment
• The ability to prioritise workload in a fast-paced environment

• Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
• We can search for permanent work whilst you're in assignments and offer expert interview support and advice
• Weekly pay
• Pension scheme option (with employer contributions)
• 28 days paid annual leave (Based on a weekly accrual)

Office Angels is an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.