20hrs Part-Time Housing Support Officer – Flexible Impact

Humbercare Ltd; England; Sur place; GBP 17 000 - 25 000; Temps partiel

Résumé du poste

Humbercare Ltd invites applications for a part-time housing support role, delivering an accommodation-based service to prevent homelessness and promote independent living. The role operates on a rolling rota 20 hours per week, including weekends, with no night shifts, and emphasizes empowering customers through personalised plans and community connections.

The role requires Level 2 Diploma or equivalent, prior social care experience, and strong communication and organisational skills.

Qualifications

• Educated to Level 2 Diploma or equivalent.
• Experience of working in a social care or similar environment.
• Knowledge of Psychologically Informed Environments and Trauma Informed Care Principles and Practice.
• Knowledge of statutory and voluntary support agencies
• Working knowledge of person-centred, strengths-based approaches to support and care planning.
• Experience of working with others to achieve successful outcomes.
• Excellent communication, interpersonal and problem-solving skills.
• Team working experience, working cooperatively with colleagues in complex, pressurised situations.
• Excellent organisational and time management skills and the ability to effectively manage a caseload.

Responsabilités

• Deliver an accommodation-based, housing-related support service to prevent or resolve homelessness and enable independent living.
• Engage with customers weekly to help secure, maintain and achieve independent living in the community.
• Co-provision of support plans, risk management and crisis intervention; engage with customers for positive outcomes.
• Work with local statutory and voluntary agencies; signpost to services as needed; act in a timely, coordinated manner.
• Support customers to improve physical and mental health and wellbeing and promote healthy lifestyles.
• Help customers establish and sustain healthy relationships with family, friends and community through activities, education and training.
• Provide high-quality service and outstanding customer service; act as Humbercare ambassador and main contact for customers; involve customers in shaping services.

Connaissances

Communication

Teamwork

Problem solving

Time management

Formation

Level 2 Diploma or equivalent

Description du poste

Humbercare Ltd invites applications for a part-time housing support role, delivering an accommodation-based service to prevent homelessness and promote independent living. The role operates on a rolling rota 20 hours per week, including weekends, with no night shifts, and emphasizes empowering customers through personalised plans and community connections.

The role requires Level 2 Diploma or equivalent, prior social care experience, and strong communication and organisational skills.