Temporary GP Receptionist: Patient Care & Admin Support

NHS Jobs; Stalybridge; On-site; GBP 18,000 - 23,000; Full time

Job summary

NHS Jobs in Millbrook & Mossley Medical Practices is seeking a Fixed Term GP Receptionist to join the front desk team. You will warmly welcome patients and visitors, help them register, book appointments and coordinate triage with the GP or Nurse.

You will handle telephone calls, process requests, take payments for private services, and maintain accurate patient records on the practice system. A confident, courteous approach and attention to data protection are essential.

Qualifications

• Experience in customer-facing roles.
• Strong communication and listening skills.
• Ability to manage calls, triage and book appointments.
• Understanding of data protection and patient confidentiality.

Responsibilities

• Welcome patients and visitors to the Practice.
• Direct patients to the appropriate healthcare professional/service.
• Process appointment requests, visits and triage with accuracy.
• Take telephone calls, messages and ensure prompt delivery.
• Handle payments for private services and issue receipts.
• Provide test results to patients as advised by GP/Nurse.
• Act as chaperone when required and maintain a calm reception area.

Skills

Customer service

Phone handling

Data entry

Registration procedures

Cash handling

Tools

Practice management system

Job description

NHS Jobs in Millbrook & Mossley Medical Practices is seeking a Fixed Term GP Receptionist to join the front desk team. You will warmly welcome patients and visitors, help them register, book appointments and coordinate triage with the GP or Nurse.

You will handle telephone calls, process requests, take payments for private services, and maintain accurate patient records on the practice system. A confident, courteous approach and attention to data protection are essential.