Temporary Client Relationship Executive

Office Angels; Watford; Hybride; GBP 15 000 - 22 000; Plein temps

Résumé du poste

Office Angels Limited is hiring a Temporary Client Relationship Executive for a hybrid role in Watford. You will manage client inquiries, build strong relationships with clients and partners, and coordinate the end-to-end enquiry process in a consultative environment.

The ideal candidate will have experience in B2B sales or account management, excellent communication skills, and the ability to handle multiple enquiries with attention to detail.

Qualifications

• Experience in B2B sales, account management or customer service.
• Excellent communication and interpersonal skills.
• Strong organizational abilities to manage multiple enquiries.

Responsabilités

• Manage incoming client enquiries via phone and email.
• Build strong relationships with clients and external partners, delivering a high level of customer service throughout the enquiry process.
• Gather and assess client requirements, including preferred locations, attendee numbers, accommodation requirements, and event details.
• Provide tailored recommendations based on client needs and objectives.
• Coordinate enquiries from initial contact through to confirmation, ensuring a seamless customer experience.
• Liaise with multiple stakeholders to ensure all requirements are met accurately and efficiently. Maintain regular communication with clients, providing updates and managing expectations throughout the process.
• Keep accurate records of enquiries and booking activity using internal systems.

Connaissances

Relationship building

Communication

Organization

Description du poste

Temporary Client Relationship Executive Wanted!

Our client is seeking a dynamic and enthusiastic Temporary Client Relationship Executive to join their team in Watford. This is a fantastic opportunity for someone who enjoys building relationships, delivering excellent customer service, and managing client enquiries in a consultative environment.

Position Details:

• Contract Type: Temporary
• Contract Length: 6-8 months
• Hourly Rate: £13.34 per hour, paid weekly
• Location: Watford
• Hours: Monday to Friday, 9:00am - 5:30pm (hybrid) - parking available
• Please note: This role will require occasional travel, including 2-3 overnight stays per trip. All accommodation, travel, and related expenses will be fully covered by the business.

Key Responsibilities:

• Manage incoming client enquiries via phone and email.
• Build strong relationships with clients and external partners, delivering a high level of customer service throughout the enquiry process.
• Gather and assess client requirements, including preferred locations, attendee numbers, accommodation requirements, and event details.
• Provide tailored recommendations based on client needs and objectives.
• Coordinate enquiries from initial contact through to confirmation, ensuring a seamless customer experience.
• Liaise with multiple stakeholders to ensure all requirements are met accurately and efficiently.Maintain regular communication with clients, providing updates and managing expectations throughout the process.
• Keep accurate records of enquiries and booking activity using internal systems.

Ideal Candidate:

• Previous experience within B2B sales, account management, customer service, account executive, or a similar client-facing role.
• Confident communicating with clients and building rapport over the phone.
• Strong communication and interpersonal skills.
• Excellent organisational skills with the ability to manage multiple enquiries simultaneously.
• Proactive, professional, and customer-focused approach.
• Comfortable working in a fast-paced environment where priorities can change.
• Strong attention to detail and ability to keep stakeholders informed throughout the customer journey.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.