Temporary Christmas Work – Immediate Start

Anderson Recruitment Ltd; Charlton; On-site; GBP 14,000 - 21,000; Full time

Job summary

Anderson Recruitment Ltd in Pershore, Worcestershire is seeking a temporary Warehouse Customer Service Administrator to support the team in processing a high volume of orders ahead of Christmas.

The role covers order processing, dispatch coordination, returns handling, corporate orders, and handling customer queries by phone, email and live chat. Strong numeracy and computerised systems skills are essential; flexibility to cover weekend shifts from late November to December is required.

Qualifications

• Strong communication skills.
• Good mathematical ability for order calculations.
• Confidence using computerised systems.
• Flexible in adapting to changing workloads and recording information accurately.

Responsibilities

• Process orders and coordinate dispatch.
• Process returns and manage exchanges where applicable.
• Place corporate orders and liaise with corporate clients.
• Handle customer queries via phone, email and live chat.
• Produce quotations and advise on products that suit.
• Investigate and resolve customer complaints.
• Investigate and resolve delivery queries.

Skills

Order processing

Dispatch coordination

Returns handling

Customer service

Quotations

Problem solving

Job description

An Excellent opportunity to join our client based in Pershore, Worcestershire that supply an exciting product to businesses including high level customers. They are currently seeking a temporary Warehouse Customer Service Administrator to start immediately and support the team in processing a high volume of orders in the run-up to Christmas.

Duties

• Providing general operational support, including order processing and dispatch coordination.
• Processing returns.
• Placing corporate orders and liaising with corporate clients.
• Handling Customer service queries via phone, email, and live chat functions.
• Producing quotations and advising customers on products the suit.
• Investigating and resolving customer complaints.
• Investigating and resolving delivery queries.

To apply for this role, you must have strong communication skills, good mathematical ability for order calculations, and confidence using computerised systems. The ideal candidate will be flexible in adapting to changing workloads and can record information accurately and concisely.

Hours

Monday – Friday – 8:30am – 5.30pm + weekend working from the end of November – December.

Salary -£12.71ph

Temporary Christmas Work – Immediate start Pershore, Worcestershire